Sinch: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12437
Affected components: MM4 - MMS 365
Timeline of updates
- scheduledEdited
Services :: DI SMS 365 (MM4)
PCR Number :: PCRSDI-12437
Start Date and Time (GMT):: 27th October 2026 6:00 Hrs.
End Date and Time (GMT):: 27th October 2026 10:00 Hrs.
Impact:
Mobile Terminating (MT) Traffic: Potential latency
Mobile Originated (MO) Traffic: Potential latency
DR Notification: Potential latency
Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification. - in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Changes Rewindex caught on this incident
- Incident silently edited: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12437
- Incident updated: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12437
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-26 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
f9c2201e9357a8da…Version 2 captured
In the 2026-10-26 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
2f02e4eaeed7b144…
Rewindex captured a newer version after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).