rewindex

CompaniesSinchIncidents

Sinch: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12410

MaintenancemaintenanceStatus: in progresseditedStarted Not resolved3 updatesstspg.io (opens in new tab)

Affected components: MM4 (MMS 365)Sinch DI Services - MM4 (MMS 365)

Timeline of updates

  1. scheduled

    Services :: DI SMS 365 (MM4)
    PCR Number :: PCRSDI-12410

    Start Date and Time (GMT):: 21st October 2026 06:00 Hrs.
    End Date and Time (GMT):: 21st October 2026 10:00 Hrs.

    Impact:
    Mobile Terminating (MT) Traffic: Potential latency
    Mobile Originated (MO) Traffic: Potential latency

    Description:
    Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.

    If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

  2. scheduled

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Maintenance posted by Sinch, started 2026-10-20 19:56 UTC, not resolved, 3 update(s); edited after publishing.

Title
DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12410
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/8g9p59jj06jr

Sinch profileRecent Sinch incidentsAll outages on October 20, 2026Sinch in October 2026MarkdownJSON