Sinch: Service Degredation - Lookup API
Affected components: ENUM USHTTP - USHTTP USLookup API Endpoints - ENUM USLookup API Endpoints - HTTP USMessaging APIs - HTTP - USMessaging APIs - REST - USMessaging APIs - SMPP - USREST - USSMPP - US
Timeline of updates
- investigating
Dear Client,
We want to inform you that we are currently experiencing a service degradation affecting our Lookup APIs in the US Region.
Incident Start Time: 2026-10-26 00:30 UTC
Impact: Clients may experience delayed messages and lookup responses or intermittent API errors.
We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at support@sinch.com. - resolved
This incident has been resolved.
Incident Start Time: 2026-10-26 00:30 UTC
Incident End Time: 2026-10-26 01:59 UTC
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Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).