# Sinch: Service Degredation - Lookup API

> Sinch status incident “Service Degredation - Lookup API” on 2026-10-26: impact minor (vendor’s label), 10 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/51f8zfv3lqmd
Last updated: 2026-10-26T10:50:36Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-26 02:22 UTC · Resolved: 2026-10-26 02:32 UTC · Duration: 10 min
- Updates: 2 · Affected components: ENUM US, HTTP - US, HTTP US, Lookup API Endpoints - ENUM US, Lookup API Endpoints - HTTP US, Messaging APIs - HTTP - US, Messaging APIs - REST - US, Messaging APIs - SMPP - US, REST - US, SMPP - US
- [Vendor status page: https://status.sinch.com/incidents/51f8zfv3lqmd](https://status.sinch.com/incidents/51f8zfv3lqmd)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **investigating** 2026-10-26 02:22 UTC: Dear Client, We want to inform you that we are currently experiencing a service degradation affecting our Lookup APIs in the US Region. Incident Start Time: 2026-10-26 00:30 UTC Impact: Clients may experience delayed messages and lookup responses or intermittent API errors. We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at support@sinch.com.
- **resolved** 2026-10-26 02:32 UTC: This incident has been resolved. Incident Start Time: 2026-10-26 00:30 UTC Incident End Time: 2026-10-26 01:59 UTC

## Rewindex changes for this incident

- 2026-10-26 02:33 UTC: [Incident updated: Service Degredation - Lookup API](https://rewindex.com/change/rdd23f231ca3a41.md)


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Canonical: https://rewindex.com/company/sinch/incidents/51f8zfv3lqmd · Markdown: https://rewindex.com/company/sinch/incidents/51f8zfv3lqmd.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/51f8zfv3lqmd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-26T10:50:36.403Z