Sinch: DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12380
Affected components: Sinch DI Services - SMS 365 Operator RoWInternational SMS 365Sinch DI Services - International SMS 365Sinch DI Services - SMS 365 Operator US
Timeline of updates
- scheduled
We will be undergoing scheduled maintenance during this time.
- scheduledEdited
Services :: DI SMS 365 (iSMS)
PCR Number :: PCRSDI-12380Start Date and Time (GMT):: 18th November 2026 05:00 Hrs.
End Date and Time (GMT):: 18th November 2026 13:00 Hrs.Impact
Mobile Terminating (MT) Traffic : Potential latency
Mobile Originated (MO) Traffic : Potential latency
DR Notification : No Impact
Report Manager Access : No Impact
Report Manager Statistics : No ImpactDescription:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems. Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports.If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
1512c32de2e6b200…Version 2 captured
In the 2026-10-21 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e6226279f7a8dd15…
Rewindex captured a newer version after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Maintenance posted by Sinch, started 2026-10-09 18:56 UTC, not resolved, 2 update(s); edited after publishing.
- Title
- DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12380
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/6ddp6jmm9l81
Sinch profileRecent Sinch incidentsAll outages on October 9, 2026Sinch in October 2026MarkdownJSON