# Sinch: DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12380

> Sinch maintenance “DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12380” on 2026-10-09: impact maintenance (vendor’s label), 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/6ddp6jmm9l81
Last updated: 2026-10-21T16:03:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: scheduled · edited after publishing
- Started: 2026-10-09 18:56 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 2 · Affected components: Sinch DI Services - SMS 365 Operator RoW, International SMS 365, Sinch DI Services - International SMS 365, Sinch DI Services - SMS 365 Operator US
- [Vendor status page: https://stspg.io/w1ys7w9jhj1l](https://stspg.io/w1ys7w9jhj1l)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-10-21 15:40 UTC: We will be undergoing scheduled maintenance during this time.
- **scheduled** 2026-11-18 05:00 UTC _(edited after publishing)_: Services :: DI SMS 365 (iSMS) PCR Number :: PCRSDI-12380 Start Date and Time (GMT):: 18th November 2026 05:00 Hrs. End Date and Time (GMT):: 18th November 2026 13:00 Hrs. Impact Mobile Terminating (MT) Traffic : Potential latency Mobile Originated (MO) Traffic : Potential latency DR Notification : No Impact Report Manager Access : No Impact Report Manager Statistics : No Impact Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.  Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

## Rewindex changes for this incident

- 2026-10-21 16:03 UTC: [Incident updated: DI SMS 365 (iSMS) \| Operator Services \| Application, Database and System Maintenance \|\| PCR Number \# PCRSDI-12380](https://rewindex.com/change/rcf535c63447b77.md)

## Cite this

Maintenance posted by Sinch, started 2026-10-09 18:56 UTC, not resolved, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/6ddp6jmm9l81
- Citation: Sinch, “DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12380” (2026-10-09 18:56 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/6ddp6jmm9l81 (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12380 (2026-10-09)](https://rewindex.com/company/sinch/incidents/6ddp6jmm9l81)`


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Canonical: https://rewindex.com/company/sinch/incidents/6ddp6jmm9l81 · Markdown: https://rewindex.com/company/sinch/incidents/6ddp6jmm9l81.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/6ddp6jmm9l81 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:40:30.143Z