Sinch: DI SMS 365 (MM4) | Operator Services | Application || PCR Number # PCRSDI-12409
Affected components: MM4 (MMS 365)Sinch DI Services - MM4 (MMS 365)
Timeline of updates
- scheduled
Services :: DI SMS 365 (MM4)
PCR Number :: PCRSDI-12409Start Date and Time (GMT):: 20th October 2026 10:00 Hrs.
End Date and Time (GMT):: 20th October 2026 14:00 Hrs.Impact
Mobile Terminating (MT) Traffic : Potential latency
Mobile Originated (MO) Traffic : Potential latencyDescription:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.
Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports.If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
- scheduled
Maintenance will begin as scheduled in 60 minutes.
- in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Changes Rewindex caught on this incident
- Incident updated: DI SMS 365 (MM4) | Operator Services | Application || PCR Number # PCRSDI-12409
- Incident updated: DI SMS 365 (MM4) | Operator Services | Application || PCR Number # PCRSDI-12409
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
2a2340e09ae567c0…Version 2 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
6961f9fe8e363998…Version 3 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7578bb07102706b9…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Maintenance posted by Sinch, started 2026-10-19 20:20 UTC, not resolved, 3 update(s); edited after publishing.
- Title
- DI SMS 365 (MM4) | Operator Services | Application || PCR Number # PCRSDI-12409
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/77tpk9287y3w
Sinch profileRecent Sinch incidentsAll outages on October 19, 2026Sinch in October 2026MarkdownJSON