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Sinch: Sinch Scheduled Maintenance - Core Voice Calling Services - SBCs & Carrier Gateways (Americas region)

MaintenancemaintenanceStatus: scheduledStarted Not resolved1 updatestspg.io (opens in new tab)

Affected components: Phone Calling (PSTN)Voice - Phone Calling (PSTN)SIP TrunkVoice - SIP Trunk

Timeline of updates

  1. scheduled

    Sinch Core Voice Calling Services (Americas region) will be undergoing maintenance to include support for:

    • routing and media handling updates on the call routing platform, including media redirect headers
    • AMR-WB codec for re-INVITEs to prepare for full support of AMR-WB
    • improvements for media quality reporting and visibility

    Sinch is taking precautions to prevent service impacts, but note that the scheduled work may result in a brief interruption with your service. This is being sent as a courtesy notice in the event that you experience issues that extend beyond the maintenance window.

    We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise accordingly. Please contact support@sinch.com for further information.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Maintenance posted by Sinch, started 2026-10-21 03:17 UTC, not resolved, 1 update(s).

Title
Sinch Scheduled Maintenance - Core Voice Calling Services - SBCs & Carrier Gateways (Americas region)
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/h8xxfchvp79y

Sinch profileRecent Sinch incidentsAll outages on October 21, 2026Sinch in October 2026MarkdownJSON