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CompaniesSinchIncidents

Sinch: DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12383

MaintenancemaintenanceStatus: completededitedStarted Resolved (7 d)3 updatesstspg.io (opens in new tab)

Affected components: Sinch DI Services - SMS 365 Operator RoWSMS 365 Operator RoWSinch DI Services - SMS 365 Operator USSMS 365 Operator US

Timeline of updates

  1. scheduled

    Services :: DI SMS 365 (SMSX)
    PCR Number :: PCRSDI-12383

    Start Date and Time (GMT):: 28th October 2026 05:00 Hrs.
    End Date and Time (GMT):: 28th October 2026 10:00 Hrs.

    Impact
    Mobile Terminating (MT) Traffic : No Impact
    Mobile Originated (MO) Traffic : No Impact
    DR Notification : No Impact
    Report Manager Access : Impacted.
    Report Manager Statistics : Impacted.

    Description:
    Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.
    Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports.

    If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

  2. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed

    The scheduled maintenance has been completed.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Maintenance posted by Sinch, started 2026-10-21 15:16 UTC, resolved after 7 d, 3 update(s); edited after publishing.

Title
DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12383
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/ys1gd8k3scrk

Sinch profileRecent Sinch incidentsAll outages on October 21, 2026Sinch in October 2026MarkdownJSON