Outages by dayMay 12, 2025

Outages on May 12, 2025

UTC day 2025-05-12 (May 12, 2025, 00:00 to May 12, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

56incidents started

12labelled major or critical

31vendors with a new incident

15still open from earlier days

By vendor label: Critical 4 · Major 8 · Minor 38 · No impact listed 6 · 18 maintenance

Incidents started this day 56

Vendor	Incident	Impact	Started	Resolved	Status
Claude	Elevated errors on Claude.ai and the Anthropic Console	Critical	20:32	20:58 (26 min)	resolved
Anthropic	Elevated errors on Claude.ai and the Anthropic Console	Critical	20:32	20:58 (26 min)	resolved
Windsurf	Network Outage	Critical	23:47	May 13, 2025, 00:09 (22 min)	resolved
Codeium	Network Outage	Critical	23:47	May 13, 2025, 00:09 (22 min)	resolved
Cursor	Gemini Models - Major Degradation	Major	06:50	10:29 (3.6 h)	resolved
Gorgias	Issue receiving emails for some customers using legacy forwarding rules	Major	08:00	08:00 (0 min)	resolved
Claude	Elevated 500 Internal Server Errors for API and Claude.ai	Major	08:19	11:34 (3.3 h)	resolved
Anthropic	Elevated 500 Internal Server Errors for API and Claude.ai	Major	08:19	11:34 (3.3 h)	resolved
Gorgias	BigCommerce webhooks are down	Major	10:50	11:02 (12 min)	resolved
Snyk	Snyk Code Tests Degraded	Major	12:09	12:55 (46 min)	resolved
Ashby	Job configuration pages are failing to load	Major	17:11	17:24 (13 min)	resolved
Grafana Cloud	Private Datasource Connect (PDC) Agent - Partial Outage	Major	21:06	21:35 (29 min)	resolved
Claude	Elevated errors for requests to Claude 3.7 Sonnet	Minor	04:10	04:54 (44 min)	resolved
Anthropic	Elevated errors for requests to Claude 3.7 Sonnet	Minor	04:10	04:54 (44 min)	resolved
Scaleway	[DC2] - Public switch issue in room 101 - s101-g27-13	Minor	06:45	May 15, 2025, 12:05 (3 d)	resolved
Scaleway	[DC3] - Public switch issue in room 4-5 s45-d9.dc3, s45-d10-dc3	Minor	07:17	May 21, 2025, 15:01 (9 d)	resolved
Scaleway	[DC3] - Private switch issue in DC3 Room 4-3 : s43-d20.rpn.dc3	Minor	07:36	May 15, 2025, 12:06 (3 d)	resolved
Scaleway	[HOSTING] Hostings on pf-1004 are not accessible	Minor	08:20	09:23 (1.1 h)	resolved
Twilio	SMS Delivery Delays to Zain Network in Kuwait	Minor	08:22	May 13, 2025, 13:44 (29 h)	resolved
Sinch	Delivery Issue Italy - Mass Response.	Minor	09:00	10:38 (1.6 h)	resolved
Codecov	Queue Slowdown	Minor	09:45	May 13, 2025, 03:32 (18 h)	resolved
Scaleway	[WEBHOSTING][ELEMENT] - Orders temporarily unavailable on Elements	Minor	09:49	11:48 (2.0 h)	resolved
Scaleway	[DC2] Rack H22 block N, block F unreachable.	Minor	10:41	May 15, 2025, 12:07 (3 d)	resolved
BigCommerce	Webhooks Delay	Minor	10:43	11:20 (37 min)	resolved
Snyk	Degradation Affecting app.au.snyk.io	Minor	11:42	11:42 (0 min)	resolved
Synthesia	Slow Performance Issues	Minor	12:47	15:52 (3.1 h)	resolved
Sinch	DI SMS 365 (SMSx)& (MMX) \| Operator Services \| Potential delay in viewing statistics on Report Manager \| TT#MNOC-58857	Minor	13:59	15:15 (1.3 h)	resolved
Snyk	Snyk Essentials Degraded	Minor	14:13	14:52 (39 min)	resolved
GitHub Copilot	Disruption with some GitHub services	Minor	14:53	15:06 (13 min)	resolved
GitHub	Disruption with some GitHub services	Minor	14:53	15:06 (13 min)	resolved
Stripe	Elevated EPS errors	Minor	15:31	15:50 (19 min)	resolved
Bandwidth	ATL and JFK Calling Incident	Minor	16:08	23:15 (7.1 h)	resolved
SparkPost	Relay Webhook delays in EU	Minor	16:39	17:45 (1.1 h)	resolved
Confluent	Cloud UI Homepage Status is degraded	Minor	18:41	21:46 (3.1 h)	resolved
Jina AI	High Model Latency	Minor	19:11	19:16 (5 min)	resolved
Jina AI	High Model Latency	Minor	19:21	19:36 (15 min)	resolved
Twilio	SMS Delivery Delays To Etisalat Network in Egypt	Minor	19:23	May 13, 2025, 00:21 (5.0 h)	resolved
Contentstack	Contentstack - AWS NA - Email Delivery Issues	Minor	19:30	19:30 (0 min)	resolved
Vonage	Egypt SMS - Delivery degradation towards Etisalat network	Minor	19:38	22:42 (3.1 h)	resolved
Twilio	Degradation with Programmable Voice ‘s Virtual Agent with Google Dialogflow	Minor	20:03	22:33 (2.5 h)	resolved
Twilio	SMS Delivery Delays to Virgin Mobile Network in Saudi Arabia	Minor	20:33	May 13, 2025, 03:57 (7.4 h)	resolved
Jina AI	High Model Latency	Minor	21:31	21:51 (20 min)	resolved
LaunchDarkly	Experiment Editing Unavailable	Minor	21:32	22:07 (35 min)	resolved
Twilio	SMS Delivery Report Delays to Verizon Wireless in United States of America	Minor	21:51	23:05 (1.2 h)	resolved
FireHydrant	We've observed an availability or performance issue with Slack	Minor	22:40	May 13, 2025, 00:07 (1.4 h)	resolved
Twilio	SMS Delivery Delays and Failures to Etisalat in Afganistan	Minor	22:50	May 13, 2025, 15:24 (17 h)	resolved
Rootly	Experiencing issues connecting to Slack	Minor	23:06	May 13, 2025, 00:09 (1.1 h)	resolved
Retool	Intermittent Certificate Errors for Retool Requests	Minor	23:23	May 18, 2025, 09:17 (5 d)	resolved
Twilio	SMS Delivery Delays to Algar Telecom Network in Brazil	Minor	23:28	May 13, 2025, 04:23 (4.9 h)	resolved
Sentry	Slack API errors	Minor	23:41	May 13, 2025, 00:19 (38 min)	resolved
Linode (Akamai)	Service Issue - Compute - AP-Northeast-2 and JP-TYO-3	No impact listed	00:44	09:29 (8.8 h)	resolved
Twilio	Errors Accessing Voice Recordings Metadata	No impact listed	16:08	16:22 (14 min)	resolved
Twilio	On Call Engineers Are Investigating an Issue	No impact listed	16:33	17:20 (47 min)	resolved
Twilio	Our Engineers are Investigating an Issue with Sender ID	No impact listed	21:39	May 13, 2025, 22:06 (24 h)	resolved
Twilio	Customers Unable to Submit V2 Sender ID Applications for AU	No impact listed	22:00	22:00 (0 min)	resolved
Honeycomb	Notifications affected by Slack outage	No impact listed	23:04	May 13, 2025, 00:19 (1.3 h)	resolved

Still open from earlier days 15

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	SMS Delivery Failures To a Subset of Twilio Israel Longcodes	Minor	May 5, 2025, 01:38	May 13, 2025, 21:43 (9 d)	resolved
Vonage	Israel SMS - Degradation for Inbound and Outbound SMS using Long virtual Numbers	Minor	May 5, 2025, 09:47	Jun 9, 2025, 03:56 (35 d)	resolved
Scaleway	[WEBHOSTING] - pf14-mysql & pf15-mysql are down.	Minor	May 6, 2025, 06:32	09:51 (6 d)	resolved
Bandwidth	Toll Free Verification Incident	Minor	May 7, 2025, 00:01	May 13, 2025, 20:41 (7 d)	resolved
Scaleway	[WEBHOSTING] - pf17-mysql is down.	Minor	May 7, 2025, 08:02	09:51 (5 d)	resolved
Hootsuite	TikTok Profile Disconnections	Minor	May 7, 2025, 14:31	May 23, 2025, 17:27 (16 d)	resolved
MessageBird (Bird)	SMS delivery delays - Azerbaijan Naxtel 400006	Minor	May 7, 2025, 19:04	Jun 10, 2025, 06:27 (33 d)	resolved
Confluent	Confluent Cloud Flink - Customers may experience failures with DROP TABLE statements	Minor	May 7, 2025, 21:21	May 14, 2025, 23:42 (7 d)	resolved
Sinch	Delivery Issue Paraguay - Tigo	Minor	May 8, 2025, 00:44	May 20, 2025, 23:33 (13 d)	resolved
Twilio	SMS Delivery Report Delay to Tigo Network in Paraguay	Minor	May 8, 2025, 01:01	May 15, 2025, 19:50 (8 d)	resolved
Vonage	Paraguay SMS - Delivery degradation towards Tigo	Minor	May 8, 2025, 01:15	May 14, 2025, 09:27 (6 d)	resolved
Twilio	SMS Delivery Delays to Algar Telecom Network in Brazil	Minor	May 9, 2025, 20:48	00:24 (2 d)	resolved
Twilio	SMS Delivery Report Delays to Jazz Network in Pakistan	Minor	May 11, 2025, 20:24	04:21 (8.0 h)	resolved
Synthesia	Scheduled Maintenance on May 10th	No impact listed	May 9, 2025, 13:26	08:05 (3 d)	resolved
Plivo	Intermittent SMS failure towards India	No impact listed	May 11, 2025, 19:24	07:30 (12 h)	resolved

Maintenance 18

Vendor	Incident	Impact	Started	Resolved	Status
Optimizely	[Scheduled] Product Information Management (PIM) – Database Management	Maintenance	00:00	07:58 (8.0 h)	resolved
Chargebee	[Scheduled] Scheduled Maintenance Notice - RevRec	Maintenance	00:30	03:30 (3.0 h)	resolved
MessageBird (Bird)	[Scheduled] [OPERATOR MAINTENANCE] Russia- Gazprom-Mobile	Maintenance	01:00	04:00 (3.0 h)	resolved
Vonage	[Scheduled] Kuwait SMS - Planned maintenance affecting Zain	Maintenance	01:00	05:00 (4.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Multibanco	Maintenance	02:00	03:30 (1.5 h)	resolved
Twilio	[Scheduled] Brazil SMS Carrier Maintenance - TIM	Maintenance	03:00	04:00 (1.0 h)	resolved
Vonage	[Scheduled] Brazil SMS - Planned maintenance affecting TIM	Maintenance	03:00	04:00 (1.0 h)	resolved
Twilio	[Scheduled] Indonesia SMS Carrier Maintenance - Three and Indosat	Maintenance	06:00	08:00 (2.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting IOH network	Maintenance	06:00	08:00 (2.0 h)	resolved
Scaleway	[Scheduled] [BookMyName] Maintenance: Temporary interruption of BookMyName Services	Maintenance	08:00	16:00 (8.0 h)	resolved
Scaleway	[Scheduled] [Domain] Temporary interruption of Domain Services	Maintenance	08:00	16:00 (8.0 h)	resolved
Coralogix	[Scheduled] Infrastructure maintenance - EU2	Maintenance	11:00	14:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - China	Maintenance	12:00	18:00 (6.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	20:00	May 13, 2025, 02:00 (6.0 h)	resolved
Vonage	[Scheduled] UAE SMS - Planned Maintenance affecting Etisalat UAE Network	Maintenance	20:00	May 13, 2025, 02:01 (6.0 h)	resolved
1Password	[Scheduled] 2025-05-12 Events API and Reporting Maintenance	Maintenance	20:00	May 13, 2025, 01:01 (5.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:01	May 13, 2025, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Belarus SMS Carrier Maintenance - Velcom, MTS and life:)	Maintenance	22:00	May 13, 2025, 03:00 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Claude, Anthropic, Windsurf, Codeium, Cursor, Gorgias, Snyk, Ashby, Grafana Cloud, Scaleway, Twilio, Sinch.

Cite this

56 vendor-reported incidents started on 2025-05-12 (UTC) across 31 vendors, 12 labelled major or critical by the vendor.

Title: Outages on May 12, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-05-12 00:00 UTC
URL: https://rewindex.com/outages/2025-05-12

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