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Contentstack: Contentstack - AWS NA - Email Delivery Issues
Timeline of updates
- resolved
We experienced issues with our email service in the AWS NA region between May 12, 13:30 MDT and May 13, 00:30 MDT, which resulted in delays or failures in email delivery for some users. If you haven’t received expected emails, we recommend resending them. Our team has identified and resolved the issue. No other services were impacted. For any questions or assistance, please contact our Customer Success Team.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
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