# Contentstack: Contentstack - AWS NA - Email Delivery Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-12 19:30 UTC · Resolved: 2025-05-12 19:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/76nwm1xz9jk7](https://stspg.io/76nwm1xz9jk7)
- [Company: Contentstack](https://rewindex.com/company/contentstack.md)

## Timeline of updates

- **resolved** 2025-05-12 19:30 UTC: We experienced issues with our email service in the AWS NA region between May 12, 13:30 MDT and May 13, 00:30 MDT, which resulted in delays or failures in email delivery for some users. If you haven’t received expected emails, we recommend resending them. Our team has identified and resolved the issue. No other services were impacted. For any questions or assistance, please contact our Customer Success Team.


---
Canonical: https://rewindex.com/company/contentstack/incidents/v5hzlnwbsjlh · Markdown: https://rewindex.com/company/contentstack/incidents/v5hzlnwbsjlh.md · JSON: https://rewindex.com/api/v1/companies/contentstack/incidents/v5hzlnwbsjlh · Generated 2026-10-20T00:49:40.256Z