rewindex

CompaniesSinchMonthly reportsMay 2025

Sinch in May 2025: incidents, uptime and changes

35incidents posted
1labelled major or critical
98.72%free of major/critical
53.49%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9 h 27 min, incident time 14.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 33 · No impact listed 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Site EU3 - OutageCritical9.4 hresolved05-14

Other incidents 34

IncidentImpactStartedDurationStatusDay
Delivery Issue Myanmar - OoredooMinor10 hresolved05-05
Delivery Issue Brazil - TimMinor8.4 hresolved05-05
Delivery Issue Ooredoo - QatarNo impact listed0 minresolved05-05
DI SMS 365 (SMSx) | Operator Services | Potential delay in viewing statistics on Report Manager | TT#MNOC-58751Minor1.3 hresolved05-06
Sinch Dashboard Voice Provisioning FailuresMinor7.0 hresolved05-07
Delivery Issue Panama - TigoMinor6.7 hresolved05-07
Delivery Issue Paraguay - TigoMinor13 dresolved05-08
Delivery Issue Panama - TigoMinor6.6 hresolved05-08
Delivery Issue Nicaragua - TigoMinor6.4 hresolved05-08
Delivery Issue Guatemala - TigoMinor9.5 hresolved05-08
Delivery Issue Congo (DRC) - AfricellMinor2.5 hresolved05-09
Delivery Issue Brazil - TelecallMinor4.8 hresolved05-09
Delivery Issue Ireland - Eir TelecomMinor1.2 hresolved05-09
Delivery Issue Sweden - Tele2Minor3.9 hresolved05-11
Delivery Issue Italy - Mass Response.Minor1.6 hresolved05-12
DI SMS 365 (SMSx)& (MMX) | Operator Services | Potential delay in viewing statistics on Report Manager | TT#MNOC-58857Minor1.3 hresolved05-12
Service degradation - Analytics on customer dashboardMinor17 hresolved05-13
Delivery Issue Argentina - PersonalMinor2.5 hresolved05-13
Delivery Issue Denmark - NuudayMinor7.8 hresolved05-14
Service degradation - Analytics on customer dashboardMinor3.3 hresolved05-14
Delivery Issue Brazil - ClaroMinor5.5 hresolved05-15
Delivery Issue - US CellcomMinor5 dresolved05-16
Delivery Issue Denmark - NuudayMinor1.5 hresolved05-16
Delivery Issue Brazil - TIMMinor4.6 hresolved05-18
Delivery Issue Colombia - ClaroMinor25 minresolved05-19
Delivery Issue Denmark - NuudayMinor43 minresolved05-19
DI MMS 365 (MM7) | Operator Services | Potential delay in delivery of MT and DLR | TT#MNOC-58998Minor17 hresolved05-20
Service degradation - SMS administration on customer dashboardMinor23 minresolved05-22
Delivery Issue Canada - ICE WirelessMinor6.8 hresolved05-23
DI SMS 365 | Operator Services | Potential Delay in delivery of MO, MT and DR traffic | TT#MNOC-59075Minor2.5 hresolved05-23
Delivery Issue France - LegosMinor1.5 hresolved05-26
Delivery Issue Colombia - ClaroMinor19 minresolved05-27
Delivery Issue France - OrangeMinor8.9 hresolved05-27
Service Degradation - Customer DashboardMinor1.2 hresolved05-27

Maintenance 57

Show scheduled maintenance

Cite this

Sinch posted 35 status incidents in May 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in May 2025
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2025/05

All Sinch monthsRecent incidentsMarkdown