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CompaniesSinchMonthly reportsApril 2025

Sinch in April 2025: incidents, uptime and changes

45incidents posted
4labelled major or critical
99.54%free of major/critical
47.98%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 16 min, incident time 15.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 34 · No impact listed 7

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Sinch DashboardMajor40 minresolved04-16
Delivery Issue Ghana - VodafoneMajor2.6 hresolved04-17
Delivery Issue Telecel - Central African Republic.Major2.5 hresolved04-17
Delivery Issue Mali - TelecelMajor2.5 hresolved04-17

Other incidents 41

IncidentImpactStartedDurationStatusDay
Delivery Issue Paraguay - TigoMinor2.0 hresolved04-01
Delivery Issue Brazil - BrisanetMinor4.8 hresolved04-01
Delivery Issue Brazil - SercomtelMinor2.6 hresolved04-01
Delivery Issue Brazil - ClaroMinor10 hresolved04-01
Delivery Issue Brazil - TelecallMinor11 hresolved04-01
Delivery Issue Denmark - 3Minor4.1 hresolved04-02
Delivery Issue Sweden - TreMinor4.1 hresolved04-02
Delivery Issue USA - US CellularMinor10 hresolved04-02
Delivery Issue Brazil - BrisanetMinor21 hresolved04-02
Delivery Issue Iceland - Vodafone IcelandMinor8.1 hresolved04-04
Delivery Issue Paraguay - TigoMinor5.4 hresolved04-04
Delivery Issue Brazil - SercomtelMinor6.1 hresolved04-04
Delivery Issue Brazil - ClaroMinor22 hresolved04-04
Delivery Issue Congo (DRC) - AfricellMinor3.0 hresolved04-07
Delivery Issue United States - T-MobileMinor2.9 hresolved04-08
Delivery Issue Brazil - TIMMinor7.4 hresolved04-09
Delivery Issue Brazil - BrisanetMinor13 hresolved04-09
Delivery Issue Colombia - ClaroNo impact listed0 minresolved04-10
Delivery Issue Sercomtel - BrazilMinor12 hresolved04-10
Delivery Issue USA - US CellularMinor9.5 hresolved04-10
Delivery Issue Djibouti - EvatisMinor4.7 hresolved04-14
DI SMS 365(iSMS) | Operator Services | Potential delay in delivery of MO, MT | TT# MNOC-58374Minor3.4 hresolved04-14
DI SMS 365 | Operator Services | Delay in retrieving statistics from Report Manager | Ref Number: MNOC-58391No impact listed5.0 hresolved04-14
Delivery Issue Brazil - TimMinor7.5 hresolved04-15
Delivery Issue United States - AT&TMinor36 dresolved04-15
Delivery Issue Brazil - TIMMinor7.9 hresolved04-16
Delivery Issue Djibouti - EvatisMinor1.2 hresolved04-16
Sinch Ticketing SystemNo impact listed36 minresolved04-16
DI SMS 365 | Operator Services | Customer Support - Ticketing System downNo impact listed3.3 hresolved04-16
Delivery Issue Brazil - ClaroMinor18 hresolved04-16
Delivery Issue Brazil - SurfTelecomMinor42 hresolved04-19
Delivery Issue United States & Canada - Toll Free NumbersNo impact listed0 minresolved04-21
Service Disruption – Sinch Engage (EU) [Retroactive]No impact listed0 minresolved04-23
DI SMS 365(iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-58553Minor2.3 hresolved04-24
Delivery issue Djibouti - EvatisMinor1.6 hresolved04-24
DI SMS 365(iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT# MNOC-58559Minor16 hresolved04-24
Delivery Issue Equatorial Guinea - OrangeMinor5.0 hresolved04-25
Delivery Issue Brazil - SurfTelecomMinor2 dresolved04-27
Delivery Issue ES, PT, MA - Multiple operatorsMinor19 hresolved04-28
Delivery Issue France - SFRMinor2.0 hresolved04-29
Performance issueNo impact listed5 minresolved04-30

Maintenance 72

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Cite this

Sinch posted 45 status incidents in April 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in April 2025
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2025/04

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