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CompaniesSinchIncidents

Sinch: DI SMS 365 | Operator Services | Customer Support - Ticketing System down

No impact listedStatus: resolvedStarted Resolved (3.3 h)1 updatestatus.sinch.com (opens in new tab)

Timeline of updates

  1. resolved

    Dear Clients, This issue has been resolved . Start Date and Time(GMT): 16 April 2025 15:30 GMT Start Date and Time(GMT): 16 April 2025 18:30 GMT If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2025-04-16 16:11 UTC, resolved after 3.3 h, 1 update(s).

Title
DI SMS 365 | Operator Services | Customer Support - Ticketing System down
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/w2rwn4yrq4bf

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