# Sinch: DI SMS 365 | Operator Services | Customer Support - Ticketing System down

> Sinch status incident “DI SMS 365 | Operator Services | Customer Support - Ticketing System down” on 2025-04-16: impact none (vendor’s label), 3.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/w2rwn4yrq4bf
Last updated: 2025-04-16T19:29:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-04-16 16:11 UTC · Resolved: 2025-04-16 19:29 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/w2rwn4yrq4bf](https://status.sinch.com/incidents/w2rwn4yrq4bf)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2025-04-16 19:29 UTC: Dear Clients, This issue has been resolved . Start Date and Time(GMT): 16 April 2025 15:30 GMT Start Date and Time(GMT): 16 April 2025 18:30 GMT If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2025-04-16 16:11 UTC, resolved after 3.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/w2rwn4yrq4bf
- Citation: Sinch, “DI SMS 365 | Operator Services | Customer Support - Ticketing System down” (2025-04-16 16:11 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/w2rwn4yrq4bf (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 | Operator Services | Customer Support - Ticketing System down (2025-04-16)](https://rewindex.com/company/sinch/incidents/w2rwn4yrq4bf)`


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Canonical: https://rewindex.com/company/sinch/incidents/w2rwn4yrq4bf · Markdown: https://rewindex.com/company/sinch/incidents/w2rwn4yrq4bf.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/w2rwn4yrq4bf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:09:42.943Z