Outages by dayApril 17, 2025

Outages on April 17, 2025

UTC day 2025-04-17 (Apr 17, 2025, 00:00 to Apr 17, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

41incidents started

17labelled major or critical

24vendors with a new incident

22still open from earlier days

By vendor label: Critical 4 · Major 13 · Minor 21 · No impact listed 3 · 16 maintenance

Incidents started this day 41

Vendor	Incident	Impact	Started	Resolved	Status
Moonshot AI (Kimi)	WebSite 可用性低	Critical	01:55	02:01 (6 min)	resolved
Moonshot AI (Kimi)	WebSite 可用性低	Critical	06:20	06:21 (1 min)	resolved
Maven Central	search.maven.org is down	Critical	14:23	14:45 (22 min)	resolved
SambaNova	Temporary Disruption In Service	Critical	17:24	17:33 (9 min)	resolved
Sinch	Delivery Issue Ghana - Vodafone	Major	00:36	03:11 (2.6 h)	resolved
Sinch	Delivery Issue Telecel - Central African Republic.	Major	00:40	03:12 (2.5 h)	resolved
Sinch	Delivery Issue Mali - Telecel	Major	00:42	03:10 (2.5 h)	resolved
Scaleway	[API] - Account API down and also the console as a dependency	Major	15:37	16:25 (48 min)	resolved
Unbounce	Adding or Editing New Page Level Scripts and Style Sheets Not Working	Major	19:03	19:07 (4 min)	resolved
Contentful	Issues with Personalization Management API	Major	20:20	20:57 (37 min)	resolved
Stripe	Disruption to phone and chat support channels	Major	20:53	23:47 (2.9 h)	resolved
Claude	Elevated errors on Claude 3.7 Sonnet	Major	21:14	21:28 (14 min)	resolved
Anthropic	Elevated errors on Claude 3.7 Sonnet	Major	21:14	21:28 (14 min)	resolved
Windsurf	Anthropic API issues	Major	21:16	21:36 (20 min)	resolved
Claude	Elevated errors on Claude 3.7 Sonnet	Major	22:01	23:20 (1.3 h)	resolved
Anthropic	Elevated errors on Claude 3.7 Sonnet	Major	22:01	23:20 (1.3 h)	resolved
WorkOS	Elevated errors authenticating with AuthKit	Major	22:07	22:50 (43 min)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Malaysia and African Countries	Minor	00:15	04:33 (4.3 h)	resolved
Twilio	SMS Delivery Delays To Ditto Network in the Philippines	Minor	00:45	07:25 (6.7 h)	resolved
Statsig	Regional Client SDK Configuration Delays	Minor	01:00	03:40 (2.7 h)	resolved
Twilio	SMS Delivery Delays to Altan Redes in Mexico via Pre-Registered Sender ID	Minor	01:01	04:01 (3.0 h)	resolved
Twilio	SMS Delivery Delays to Multiple Network in Argentina Over a Subset of Short Code	Minor	04:39	Apr 18, 2025, 18:43 (38 h)	resolved
Twilio	SMS Delivery Delays to Syriatel Holdings in Syrian Arab Republic	Minor	08:05	14:23 (6.3 h)	resolved
Twilio	SMS Delivery Delays and Failures to 9mobile in Nigeria	Minor	08:26	Apr 21, 2025, 12:33 (4 d)	resolved
Help Scout	Issues With Closed Folder & Search	Minor	09:40	10:07 (27 min)	resolved
Front	[office365] Message Attachment Size Limit Error	Minor	13:15	Apr 22, 2025, 21:56 (5 d)	resolved
Jina AI	Classifier API not reachable	Minor	14:01	14:16 (15 min)	resolved
Help Scout	Inbox Presence/Collision Detection Issues	Minor	14:25	16:34 (2.1 h)	resolved
Brex	Dashboard Unavailable	Minor	15:08	15:25 (17 min)	resolved
Twilio	SMS Delivery Failures To and From a Subset of Twilio Phone Numbers in Chile	Minor	15:36	18:34 (3.0 h)	resolved
Twilio	SMS Delivery Delays to Algar Telecom (CTBC) Network in Brazil	Minor	16:22	Apr 21, 2025, 04:55 (4 d)	resolved
Bitrise	Issues with SSO Sign-in	Minor	16:30	16:30 (0 min)	resolved
Monday.com	Latency issues with Emails and Activities	Minor	19:19	19:41 (22 min)	resolved
Jina AI	High Model Latency	Minor	19:21	19:26 (5 min)	resolved
Daily	Elevated error rates for SIP/PSTN	Minor	19:33	20:36 (1.1 h)	resolved
Twilio	Errors Across Multiple Twilio Products	Minor	20:08	22:50 (2.7 h)	resolved
Scaleway	[DC5] - Room 1-1 rack B9 The bay is not responding, technicians are on site to investigate.	Minor	21:37	23:06 (1.5 h)	resolved
Jina AI	High Model Latency	Minor	22:31	22:41 (10 min)	resolved
Dropbox	Dropbox was not working as expected for some users	No impact listed	17:21	17:21 (0 min)	resolved
Vonage	Video API - Live Captions failures [US East]	No impact listed	17:41	17:41 (0 min)	resolved
Confluent	Confluent Cloud incident affecting Control Plane Authorization	No impact listed	23:17	23:17 (0 min)	resolved

Still open from earlier days 22

Vendor	Incident	Impact	Started	Resolved	Status
Stripe	Stripe Dashboard Data may be incomplete	Major	Apr 16, 2025, 17:09	Apr 19, 2025, 00:42 (2 d)	resolved
Elastic Cloud	Disruption to instance memory and disk usage on cloud.elastic.co for 7.x customers	Major	Apr 16, 2025, 18:00	15:09 (21 h)	resolved
Elastic Cloud	Elastic Cloud Serverless - Anomaly detection job impact	Major	Apr 16, 2025, 19:33	14:55 (19 h)	resolved
Scaleway	[HOSTING] encounter errors on email connection on web hosting classic offer	Major	Apr 16, 2025, 21:48	Apr 18, 2025, 08:21 (35 h)	resolved
Vonage	USA SMS - Delivery Degradation affecting 10DLC traffic towards AT&T	Minor	Apr 11, 2025, 13:38	May 5, 2025, 22:54 (24 d)	resolved
Snyk	IaC+ Issues Degraded	Minor	Apr 14, 2025, 16:56	Apr 22, 2025, 06:58 (8 d)	resolved
Scaleway	[Instances - SBS] - SBS migrations temporarily disabled	Minor	Apr 15, 2025, 07:52	12:36 (2 d)	resolved
Red Hat (incl. Quay.io)	Quay.io Intermittent 502s	Minor	Apr 15, 2025, 14:35	Apr 22, 2025, 18:54 (7 d)	resolved
GitHub Copilot	Disruption with some GitHub services	Minor	Apr 15, 2025, 18:20	17:35 (47 h)	resolved
GitHub	Disruption with some GitHub services	Minor	Apr 15, 2025, 18:20	17:35 (47 h)	resolved
Sinch	Delivery Issue United States - AT&T	Minor	Apr 15, 2025, 19:40	May 21, 2025, 20:42 (36 d)	resolved
Snyk	Snyk PR Checks for Azure Repositories are Degraded	Minor	Apr 16, 2025, 11:34	Apr 24, 2025, 08:29 (8 d)	resolved
Grafana Cloud	Email notifications issue	Minor	Apr 16, 2025, 13:10	06:39 (17 h)	resolved
Crusoe	Shared disk performance issues in eu-iceland region	Minor	Apr 16, 2025, 15:52	15:33 (24 h)	resolved
Twilio	SMS Delivery Delays to Claro in Brazil	Minor	Apr 16, 2025, 16:57	02:37 (9.7 h)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	Apr 16, 2025, 17:04	10:43 (18 h)	resolved
Twilio	SMS Delivery Delays to Moov and Orange in Côte D'Ivoire	Minor	Apr 16, 2025, 17:25	Apr 18, 2025, 00:08 (31 h)	resolved
Vonage	Brazil SMS - Delivery degradation affecting Claro Brazil	Minor	Apr 16, 2025, 19:45	11:18 (16 h)	resolved
Linode (Akamai)	Emerging Service Issue - Connectivity Across Multiple Regions	Minor	Apr 16, 2025, 20:35	14:44 (18 h)	resolved
Akamai	Connectivity issue across Multiple Akamai Data Centers	Minor	Apr 16, 2025, 21:48	14:46 (17 h)	resolved
Help Scout	Beacon and Collision Detection Problem	Minor	Apr 16, 2025, 22:25	00:08 (1.7 h)	resolved
Twilio	SMS Delivery Delays to and from Multiple Networks in South Africa via Subset of Longcodes	Minor	Apr 16, 2025, 22:34	14:04 (16 h)	resolved

Maintenance 16

Vendor	Incident	Impact	Started	Resolved	Status
Stripe	[Scheduled] Scheduled maintenance for iDEAL - bunq	Maintenance	01:00	03:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
MessageBird (Bird)	[Scheduled] [OPERATOR MAINTENANCE] United States and Canada - Toll Free SMS and MMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	03:00	05:00 (2.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone	Maintenance	05:00	06:00 (1.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCRSDI-11692	Maintenance	06:00	10:00 (4.0 h)	resolved
Vonage	[Scheduled] USA and Canada SMS - Planned Maintenance affecting a subset of Long Virtual Numbers	Maintenance	06:00	10:00 (4.0 h)	resolved
Scaleway	[Scheduled] [fr-par] Maintenance for Serverless Functions and Containers	Maintenance	08:00	12:00 (4.0 h)	resolved
Sinch	[Scheduled] Sinch Emergency Maintenance - SSL Certificate Update	Maintenance	08:00	12:00 (4.0 h)	resolved
Scaleway	[Scheduled] [AMS] Maintenance on Managed DB for Redis™ resources in AMS	Maintenance	12:00	13:00 (1.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	13:00	14:00 (1.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:00	Apr 18, 2025, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Apr 18, 2025, 00:00 (4.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - AU-MEL (Melbourne)	Maintenance	21:16	not resolved	unknown
Xero	[Scheduled] Crezco - Planned maintenance	Maintenance	23:00	Apr 18, 2025, 23:00 (24 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Moonshot AI (Kimi), Maven Central, SambaNova, Sinch, Scaleway, Unbounce, Contentful, Stripe, Claude, Anthropic, Windsurf, WorkOS.

Cite this

41 vendor-reported incidents started on 2025-04-17 (UTC) across 24 vendors, 17 labelled major or critical by the vendor.

Title: Outages on April 17, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-04-17 00:00 UTC
URL: https://rewindex.com/outages/2025-04-17

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