Vonage: Video API - Live Captions failures [US East]
Timeline of updates
- resolved
Some customers in the US East region may have experienced Live Captions failures from 16:53:19 UTC until 16:59:00 UTC. The Live Captions issue is resolved and all services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-04-17 17:41 UTC, resolved after 0 min, 1 update(s).
- Title
- Video API - Live Captions failures [US East]
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/phs5tb4jvjb5
Vonage profileRecent Vonage incidentsAll outages on April 17, 2025Vonage in April 2025MarkdownJSON