rewindex

CompaniesVonageMonthly reportsApril 2025

Vonage in April 2025: incidents, uptime and changes

51incidents posted
0labelled major or critical
100%free of major/critical
56.37%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 13.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 40 · No impact listed 11

Incidents 51

IncidentImpactStartedDurationStatusDay
USA MMS - Delivery Degradation affecting Subset of Short code and traffic towards VerizonMinor6.4 hresolved04-01
Service Issue in Voice PlatformMinor2.1 hresolved04-01
Service Issue with Answer Machine Detection (AMD) in PlatformMinor28 minresolved04-01
Video API service issueNo impact listed20 minresolved04-01
Sweden SMS - Delivery Degradation affecting Hi3GMinor7.7 hresolved04-02
Video Connection IssueNo impact listed0 minresolved04-02
Netherlands SMS - Delivery Degradation towards T-Mobile NetherlandsMinor3.2 hresolved04-03
Czech Republic SMS - Delivery Degradation affecting O2Minor6.2 hresolved04-03
Service Issue in Voice API Platform in US EAST RegionNo impact listed0 minresolved04-03
Video API Connectivity IssuesNo impact listed26 minresolved04-04
Paraguay SMS - Delivery degradation towards Tigo networkMinor3.7 hresolved04-04
Nigeria SMS - Delivery Degradation towards MTN networkMinor2.5 hresolved04-04
Nigeria SMS - Delivery Degradation towards MTN networkMinor4.8 hresolved04-06
Brazil SMS - Degradation affecting Tim BrazilMinor8.8 hresolved04-08
USA SMS - Degradation affecting 10DLC traffic towards T-MobileMinor4.5 hresolved04-08
Brazil SMS - Degradation affecting Tim NetworkMinor6.6 hresolved04-09
Nigeria SMS - Delivery Degradation towards MTN networkMinor3.8 hresolved04-09
Video API: Anvil has connectivity problem to elasticacheNo impact listed0 minresolved04-10
Philippines SMS - Delivery Degradation towards Globe TelecomMinor4.6 hresolved04-11
USA SMS - Delivery Degradation affecting 10DLC traffic towards AT&TMinor24 dresolved04-11
Missing RCS pricing information in Reports API and Dashboard LogsNo impact listed0 minresolved04-11
USA SMS - Delivery degradation affecting subset of short codes towards VerizonMinor2.1 hresolved04-11
USA SMS - Delivery degradation affecting subset of short codes towards VerizonMinor4.3 hresolved04-12
Service Issue in Platform: WhatsApp channelMinor3.1 hresolved04-12
USA SMS - Delivery degradation affecting subset of short codes towards VerizonMinor41 hresolved04-12
Quality Degradation to Verify Email ChannelMinor4.6 hresolved04-14
Chile SMS - Degradation for Outbound SMS towards a subset of Long Virtual NumbersMinor43 hresolved04-15
USA SMS - Delivery degradation affecting subset of short codes towards VerizonMinor23 hresolved04-15
Chile SMS - Delivery Degradation towards ENTEL NetworkMinor5.5 hresolved04-16
Brazil SMS - Delivery receipt degradation affecting Tim BrazilMinor2.9 hresolved04-16
Poland SMS & Voice - Degradation affecting subset of Long Virtual NumbersMinor9.1 hresolved04-16
Video Session and Signal connectivity issueNo impact listed0 minresolved04-16
Brazil SMS - Delivery degradation affecting Claro BrazilMinor16 hresolved04-16
Video API - Live Captions failures [US East]No impact listed0 minresolved04-17
Indonesia Voice - Degradation of Outbound & Inbound calls towards TelkomselMinor3.3 hresolved04-22
USA SMS - Delivery Degradation towards AT&T network affecting Toll Free numbersMinor12 hresolved04-22
Romania Voice - Service Degradation between a subset of Romanian Long Virtual NumbersMinor2.6 hresolved04-23
Chile SMS - Delivery Degradation towards ClaroMinor2.1 hresolved04-24
Thailand SMS - Delivery Degradation towards all networksMinor1.6 hresolved04-24
Canada SMS - Delivery Degradation affecting a subset of Long Virtual NumbersMinor3.1 hresolved04-24
Video Live Captions IssueNo impact listed0 minresolved04-25
Service Issue in Platform: WhatsApp channelMinor1.2 hresolved04-25
Nigeria SMS - Delivery Degradation towards 9mobile networkMinor20 hresolved04-26
Spain SMS - Delivery degradation towards DIGI mobil NetworkMinor19 hresolved04-28
Spain SMS - Delivery degradation towards all major NetworksMinor18 hresolved04-28
Nigeria SMS - Delivery Degradation towards MTN networkMinor6.0 hresolved04-28
Archiving Issues with Video SessionsNo impact listed2.3 hresolved04-28
Video Archive Service DisruptionNo impact listed58 minresolved04-28
Portugal SMS - Delivery degradation towards all major NetworksMinor12 hresolved04-28
Bulgaria SMS - Delivery Degradation towards A1 networkMinor6.0 hresolved04-29
France SMS - Delivery degradation towards Bouygues TelecomMinor8.7 hresolved04-30

Maintenance 101

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Cite this

Vonage posted 51 status incidents in April 2025 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in April 2025
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2025/04

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