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Vonage: Video Session and Signal connectivity issue

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatevonageapi.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    The Session and Signal Connection problem has been resolved. The following services were impacted from 15:29:45 UTC until 15:31:00 UTC. Some customers may have experienced Session and Signal API Connection failures during this period if they run across this server. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.

From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2025-04-16 16:06 UTC, resolved after 0 min, 1 update(s).

Title
Video Session and Signal connectivity issue
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/s2026b33bf5h

Vonage profileRecent Vonage incidentsAll outages on April 16, 2025Vonage in April 2025MarkdownJSON