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CompaniesVonageMonthly reportsMay 2025

Vonage in May 2025: incidents, uptime and changes

34incidents posted
0labelled major or critical
100%free of major/critical
54.54%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 14.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 29 · No impact listed 5

Incidents 34

IncidentImpactStartedDurationStatusDay
Nigeria SMS - Delivery Degradation towards MTN networkMinor3.1 hresolved05-01
Video and Voice Media Connection IssueMinor3 dresolved05-03
Israel SMS - Degradation for Inbound and Outbound SMS using Long virtual NumbersMinor35 dresolved05-05
Nigeria SMS - Delivery Degradation towards MTN networkMinor3.2 hresolved05-06
Vonage Video Live Captions degradationNo impact listed0 minresolved05-06
Japan Voice - Degradation of Outbound/Inbound calls towards a minor set of Japan Toll Free Number rangesMinor3.8 hresolved05-07
Service Issue in Voice PlatformMinor30 hresolved05-07
Paraguay SMS - Delivery degradation towards TigoMinor6 dresolved05-08
Video Service Impact in the US West RegionMinor0 minresolved05-08
Indonesia SMS - Delivery degradation of Domestic Brands towards TelkomselMinor8.2 hresolved05-09
Sweden SMS - Delivery degradation affecting Tele2 SwedenMinor4.3 hresolved05-11
Mali SMS - Delivery Degradation towards Orange networkMinor4.4 hresolved05-11
Egypt SMS - Delivery degradation towards Etisalat networkMinor3.1 hresolved05-12
Israel SMS - Delivery Degradation affecting Domestic Brands towards all Israel networksMinor3.0 hresolved05-13
Japan SMS - Delivery degradation affecting Rakuten networkMinor6.7 hresolved05-15
Honduras SMS - Delivery degradation towards TIGOMinor3.3 hresolved05-16
South Africa SMS - Degradation for Inbound SMS towards South Africa Long Virtual NumbersMinor2.6 hresolved05-16
Saudi Arabia SMS - Degradation affecting Mobily (Etihad Etisalat Company)Minor29 minresolved05-19
Thailand SMS - Delivery Degradation towards Truemove networkMinor9.6 hresolved05-22
Nigeria SMS - Delivery Degradation towards MTN networkMinor4.7 hresolved05-24
Kenya SMS - Delivery degradation towards Safaricom networkMinor3.1 hresolved05-25
Denmark SMS - Delivery receipt degradation affecting Hi3G DenmarkMinor7.3 hresolved05-26
Nigeria SMS - Delivery Degradation towards MTN networkMinor11 hresolved05-26
Video Service Outage in EU regionNo impact listed0 minresolved05-27
Kenya SMS - Delivery degradation towards Safaricom networkMinor2.6 hresolved05-27
Italy SMS - Delivery Degradation towards Vodafone NetworkMinor1.5 hresolved05-28
Vonage Video Live Captions degradation in US East regionNo impact listed0 minresolved05-28
Philippines SMS - Delivery Degradation of International Brands towards Smart networkMinor55 minresolved05-29
Vonage Video Live Captions degradationNo impact listed0 minresolved05-29
Inbound Voice Calls to UK Virtual NumbersMinor4.0 hresolved05-30
China SMS - Partial degradation of Pre-Registered brandsMinor14 hresolved05-30
Singapore Voice - Degradation affecting Singapore Long Virtual NumbersMinor2.0 hresolved05-31
Vietnam SMS - Degradation affecting Pre-Registered brands on Vietnamobile networkMinor1.4 hresolved05-31
Video SIP connections droppedNo impact listed0 minresolved05-31

Maintenance 100

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Cite this

Vonage posted 34 status incidents in May 2025 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in May 2025
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2025/05

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