Vonage: Service Issue in Voice Platform
Timeline of updates
- resolved
We can confirm this problem has been resolved, and all services have been restored. The following services were impacted from [06-05-2025 20:42] UTC until [07-05-2025 09:31] UTC. Voice API In-App Voice Programmable SIP Customers may have experienced call drops for both Outbound and Inbound calls using the Voice API during the incident. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2025-05-07 09:28 UTC, resolved after 30 h, 1 update(s).
- Title
- Service Issue in Voice Platform
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/tm65q3qrtgmw
Vonage profileRecent Vonage incidentsAll outages on May 7, 2025Vonage in May 2025MarkdownJSON