# Vonage: Service Issue in Voice Platform

> Vonage status incident “Service Issue in Voice Platform” on 2025-05-07: impact minor (vendor’s label), 30 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/tm65q3qrtgmw
Last updated: 2025-05-08T15:05:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-07 09:28 UTC · Resolved: 2025-05-08 15:05 UTC · Duration: 30 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/tm65q3qrtgmw](https://vonageapi.statuspage.io/incidents/tm65q3qrtgmw)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-05-08 15:05 UTC: We can confirm this problem has been resolved, and all services have been restored. The following services were impacted from \[06-05-2025 20:42\] UTC until \[07-05-2025 09:31\] UTC. Voice API In-App Voice Programmable SIP Customers may have experienced call drops for both Outbound and Inbound calls using the Voice API during the incident. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2025-05-07 09:28 UTC, resolved after 30 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/tm65q3qrtgmw
- Citation: Vonage, “Service Issue in Voice Platform” (2025-05-07 09:28 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/tm65q3qrtgmw (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Voice Platform (2025-05-07)](https://rewindex.com/company/vonage/incidents/tm65q3qrtgmw)`


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Canonical: https://rewindex.com/company/vonage/incidents/tm65q3qrtgmw · Markdown: https://rewindex.com/company/vonage/incidents/tm65q3qrtgmw.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/tm65q3qrtgmw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:30:44.055Z