Vonage: Video Service Outage in EU region
Timeline of updates
- resolved
A server that hosted Media Connection was in an unstable state in EU region from 2025-05-27 at 06:21:00 UTC to 2025-05-27 at 06:24:00 UTC. Some customers may have experienced session and media connection failures during this period if they run across this server. All services have been restored. For any additional questions, please contact support at support@api.vonage.com
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-05-27 08:16 UTC, resolved after 0 min, 1 update(s).
- Title
- Video Service Outage in EU region
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/rd7qn9bfd5js
Vonage profileRecent Vonage incidentsAll outages on May 27, 2025Vonage in May 2025MarkdownJSON