Vonage: Video SIP connections dropped
Timeline of updates
- resolved
Three servers were in an unstable state in US-EAST, US-WEST, EU-WEST regions from May 30th 23:00 UTC to May 30th 23:53 UTC. Some customers may have experienced failures with some ongoing SIP calls during this period if they run across these servers. The faulty instances were detected and removed from rotation. We have since implemented additional safeguards to help prevent similar issues from occurring. For any additional questions, please contact support at support@api.vonage.com
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-05-31 08:07 UTC, resolved after 0 min, 1 update(s).
- Title
- Video SIP connections dropped
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/7vhm82zrzbr9
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