# Vonage: Video SIP connections dropped

> Vonage status incident “Video SIP connections dropped” on 2025-05-31: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/7vhm82zrzbr9
Last updated: 2025-05-31T08:07:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-05-31 08:07 UTC · Resolved: 2025-05-31 08:07 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/7vhm82zrzbr9](https://vonageapi.statuspage.io/incidents/7vhm82zrzbr9)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-05-31 08:07 UTC: Three servers were in an unstable state in US-EAST, US-WEST, EU-WEST regions from May 30th 23:00 UTC to May 30th 23:53 UTC. Some customers may have experienced failures with some ongoing SIP calls during this period if they run across these servers. The faulty instances were detected and removed from rotation. We have since implemented additional safeguards to help prevent similar issues from occurring. For any additional questions, please contact support at support@api.vonage.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2025-05-31 08:07 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/7vhm82zrzbr9
- Citation: Vonage, “Video SIP connections dropped” (2025-05-31 08:07 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/7vhm82zrzbr9 (CC BY 4.0).
- Markdown link: `[Vonage: Video SIP connections dropped (2025-05-31)](https://rewindex.com/company/vonage/incidents/7vhm82zrzbr9)`


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Canonical: https://rewindex.com/company/vonage/incidents/7vhm82zrzbr9 · Markdown: https://rewindex.com/company/vonage/incidents/7vhm82zrzbr9.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/7vhm82zrzbr9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:13:21.622Z