Vonage: Video Service Impact in the US West Region
Timeline of updates
- resolved
Some servers were in an unstable state in the US-West region from Thursday, 8th May 04:54 UTC to Thursday, 8th May 04:59 UTC. Some customers may have experienced API failures for the following services during this period if they run across those servers, Session Archiving, Session Connection, Video Broadcast, and Video Experience Composer (Standard and Enterprise) The faulty instances were detected and removed from rotation. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2025-05-08 05:48 UTC, resolved after 0 min, 1 update(s).
- Title
- Video Service Impact in the US West Region
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/hmq2mmsywt2j
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