Vonage: Missing RCS pricing information in Reports API and Dashboard Logs
Timeline of updates
- resolved
From [2025-01-17 00:00] UTC until [2025-04-10 14:18] UTC, the pricing information for RCS service in Reports API and Customer Dashboard was not available. We're pleased to inform you that the issue has now been resolved, and the RCS pricing details should be visible and accessible as expected. Please contact our support team (support@api.vonage.com) if you continue to experience problems related to this incident.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-04-11 15:29 UTC, resolved after 0 min, 1 update(s).
- Title
- Missing RCS pricing information in Reports API and Dashboard Logs
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/4vrxjml4vm7d
Vonage profileRecent Vonage incidentsAll outages on April 11, 2025Vonage in April 2025MarkdownJSON