Vonage: Video API service issue
Timeline of updates
- resolved
The Video API connectivity problem to US West region has been resolved. The following services were impacted from 2025-04-01T16:16:57 UTC until 2025-04-01T16:34:57 UTC. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-04-01 16:36 UTC, resolved after 20 min, 1 update(s).
- Title
- Video API service issue
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/f39x3d32x764
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