# Vonage: Video API service issue

> Vonage status incident “Video API service issue” on 2025-04-01: impact none (vendor’s label), 20 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/f39x3d32x764
Last updated: 2025-04-01T16:56:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-04-01 16:36 UTC · Resolved: 2025-04-01 16:56 UTC · Duration: 20 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/f39x3d32x764](https://vonageapi.statuspage.io/incidents/f39x3d32x764)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-04-01 16:56 UTC: The Video API connectivity problem to US West region has been resolved. The following services were impacted from 2025-04-01T16:16:57 UTC until 2025-04-01T16:34:57 UTC. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2025-04-01 16:36 UTC, resolved after 20 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/f39x3d32x764
- Citation: Vonage, “Video API service issue” (2025-04-01 16:36 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/f39x3d32x764 (CC BY 4.0).
- Markdown link: `[Vonage: Video API service issue (2025-04-01)](https://rewindex.com/company/vonage/incidents/f39x3d32x764)`


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Canonical: https://rewindex.com/company/vonage/incidents/f39x3d32x764 · Markdown: https://rewindex.com/company/vonage/incidents/f39x3d32x764.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/f39x3d32x764 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:06:23.310Z