Vonage: Video Connection Issue
Timeline of updates
- resolved
A server that hosted Media Connection (Enterprise), Video Archiving (Enterprise) and Video Session Connection was in an unstable state in South America region from 2025-04-01 at 21:01:00 UTC to 2025-04-01 at 21:02:00 UTC. Some customers may have experienced session and connection failures during this period if they run across this server. The faulty instance was detected and removed from rotation.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-04-02 12:57 UTC, resolved after 0 min, 1 update(s).
- Title
- Video Connection Issue
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/gv6xhndq6zps
Vonage profileRecent Vonage incidentsAll outages on April 2, 2025Vonage in April 2025MarkdownJSON