# Vonage: Video Connection Issue

> Vonage status incident “Video Connection Issue” on 2025-04-02: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/gv6xhndq6zps
Last updated: 2025-04-02T12:57:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-04-02 12:57 UTC · Resolved: 2025-04-02 12:57 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/gv6xhndq6zps](https://vonageapi.statuspage.io/incidents/gv6xhndq6zps)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-04-02 12:57 UTC: A server that hosted Media Connection (Enterprise), Video Archiving (Enterprise) and Video Session Connection was in an unstable state in South America region from 2025-04-01 at 21:01:00 UTC to 2025-04-01 at 21:02:00 UTC. Some customers may have experienced session and connection failures during this period if they run across this server. The faulty instance was detected and removed from rotation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2025-04-02 12:57 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/gv6xhndq6zps
- Citation: Vonage, “Video Connection Issue” (2025-04-02 12:57 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/gv6xhndq6zps (CC BY 4.0).
- Markdown link: `[Vonage: Video Connection Issue (2025-04-02)](https://rewindex.com/company/vonage/incidents/gv6xhndq6zps)`


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Canonical: https://rewindex.com/company/vonage/incidents/gv6xhndq6zps · Markdown: https://rewindex.com/company/vonage/incidents/gv6xhndq6zps.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/gv6xhndq6zps · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:49:17.274Z