Stripe: Disruption to phone and chat support channels
Timeline of updates
- resolved
Between 20:16–23:04 UTC, we experienced an issue with engaging Stripe's support teams by phone or chat. During the time of this issue, no other methods to engage Stripe support were affected. This is now resolved.
From Stripe’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.stripestatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Stripe, started 2025-04-17 20:53 UTC, resolved after 2.9 h, 1 update(s).
- Title
- Disruption to phone and chat support channels
- Vendor
- Stripe
- Date
- URL
- https://rewindex.com/company/stripe/incidents/x9cbs9v2jkzx
Stripe profileRecent Stripe incidentsAll outages on April 17, 2025Stripe in April 2025MarkdownJSON