# Sinch in April 2025: incidents, uptime and changes

> Sinch in April 2025: 45 incidents on its status page (4 major or critical), 99.54% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2025/04
Last updated: 2025-05-01T07:00:00Z

- Incidents posted: 45 (major/critical: 4) · Maintenance: 72
- By vendor impact label: major 4, minor 34, none 7
- Uptime (vendor-reported): 99.54% free of major/critical incidents, 47.98% free of any incident; outage time 3 h 16 min, incident time 15.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2025](https://rewindex.com/company/sinch/2025/03.md) · Next: [May 2025](https://rewindex.com/company/sinch/2025/05.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch Dashboard](https://rewindex.com/company/sinch/incidents/xq2g4zmxs9tw.md) | major | 2025-04-16 15:49 UTC | 2025-04-16 16:29 UTC | 40 min | resolved |
| [Delivery Issue Ghana - Vodafone](https://rewindex.com/company/sinch/incidents/z5dr7p3pkrph.md) | major | 2025-04-17 00:36 UTC | 2025-04-17 03:11 UTC | 2.6 h | resolved |
| [Delivery Issue Telecel - Central African Republic.](https://rewindex.com/company/sinch/incidents/z540ylwq8h88.md) | major | 2025-04-17 00:40 UTC | 2025-04-17 03:12 UTC | 2.5 h | resolved |
| [Delivery Issue Mali - Telecel](https://rewindex.com/company/sinch/incidents/w6l0knfqgjdz.md) | major | 2025-04-17 00:42 UTC | 2025-04-17 03:10 UTC | 2.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue Paraguay - Tigo](https://rewindex.com/company/sinch/incidents/p6vpyq0fyct9.md) | minor | 2025-04-01 04:14 UTC | 2025-04-01 06:17 UTC | 2.0 h | resolved |
| [Delivery Issue Brazil - Brisanet](https://rewindex.com/company/sinch/incidents/37hj00smqlkn.md) | minor | 2025-04-01 10:41 UTC | 2025-04-01 15:27 UTC | 4.8 h | resolved |
| [Delivery Issue Brazil - Sercomtel](https://rewindex.com/company/sinch/incidents/4t4vwr38rmt1.md) | minor | 2025-04-01 12:56 UTC | 2025-04-01 15:30 UTC | 2.6 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/03p5km51s4tl.md) | minor | 2025-04-01 17:43 UTC | 2025-04-02 04:03 UTC | 10 h | resolved |
| [Delivery Issue Brazil - Telecall](https://rewindex.com/company/sinch/incidents/tb0q1z6wngnt.md) | minor | 2025-04-01 21:52 UTC | 2025-04-02 09:20 UTC | 11 h | resolved |
| [Delivery Issue Denmark - 3](https://rewindex.com/company/sinch/incidents/6c0lxtk3s36g.md) | minor | 2025-04-02 11:54 UTC | 2025-04-02 16:01 UTC | 4.1 h | resolved |
| [Delivery Issue Sweden - Tre](https://rewindex.com/company/sinch/incidents/wg2p9wtvb71q.md) | minor | 2025-04-02 11:56 UTC | 2025-04-02 16:02 UTC | 4.1 h | resolved |
| [Delivery Issue USA - US Cellular](https://rewindex.com/company/sinch/incidents/qhnwrwbgcnfj.md) | minor | 2025-04-02 17:59 UTC | 2025-04-03 04:06 UTC | 10 h | resolved |
| [Delivery Issue Brazil - Brisanet](https://rewindex.com/company/sinch/incidents/gtdd6krdjyfz.md) | minor | 2025-04-02 19:29 UTC | 2025-04-03 16:29 UTC | 21 h | resolved |
| [Delivery Issue Iceland - Vodafone Iceland](https://rewindex.com/company/sinch/incidents/wzh90btlm74c.md) | minor | 2025-04-04 01:20 UTC | 2025-04-04 09:26 UTC | 8.1 h | resolved |
| [Delivery Issue Paraguay - Tigo](https://rewindex.com/company/sinch/incidents/835npq6lfrms.md) | minor | 2025-04-04 02:26 UTC | 2025-04-04 07:50 UTC | 5.4 h | resolved |
| [Delivery Issue Brazil - Sercomtel](https://rewindex.com/company/sinch/incidents/7wk1yjlkh060.md) | minor | 2025-04-04 13:55 UTC | 2025-04-04 20:01 UTC | 6.1 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/v88ltmpr7xt7.md) | minor | 2025-04-04 15:10 UTC | 2025-04-05 13:10 UTC | 22 h | resolved |
| [Delivery Issue Congo (DRC) - Africell](https://rewindex.com/company/sinch/incidents/r43rbbgc2hns.md) | minor | 2025-04-07 11:11 UTC | 2025-04-07 14:08 UTC | 3.0 h | resolved |
| [Delivery Issue United States - T-Mobile](https://rewindex.com/company/sinch/incidents/fl5pxj6c8z68.md) | minor | 2025-04-08 15:56 UTC | 2025-04-08 18:52 UTC | 2.9 h | resolved |
| [Delivery Issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/3wct8bqsp1dk.md) | minor | 2025-04-09 03:47 UTC | 2025-04-09 11:12 UTC | 7.4 h | resolved |
| [Delivery Issue Brazil - Brisanet](https://rewindex.com/company/sinch/incidents/wl3ct144ks93.md) | minor | 2025-04-09 17:16 UTC | 2025-04-10 05:52 UTC | 13 h | resolved |
| [Delivery Issue Colombia - Claro](https://rewindex.com/company/sinch/incidents/tck985y2l16l.md) | none | 2025-04-10 04:00 UTC | 2025-04-10 04:00 UTC | 0 min | resolved |
| [Delivery Issue Sercomtel - Brazil](https://rewindex.com/company/sinch/incidents/m62qx8y05qmg.md) | minor | 2025-04-10 16:26 UTC | 2025-04-11 04:52 UTC | 12 h | resolved |
| [Delivery Issue USA - US Cellular](https://rewindex.com/company/sinch/incidents/6pq5pg6c6cw2.md) | minor | 2025-04-10 19:19 UTC | 2025-04-11 04:50 UTC | 9.5 h | resolved |
| [Delivery Issue Djibouti - Evatis](https://rewindex.com/company/sinch/incidents/hfs7syv1hbnd.md) | minor | 2025-04-14 06:52 UTC | 2025-04-14 11:32 UTC | 4.7 h | resolved |
| [DI SMS 365(iSMS) \| Operator Services  \| Potential delay in delivery of MO, MT  \| TT\# MNOC-58374](https://rewindex.com/company/sinch/incidents/yr5xnljhjljd.md) | minor | 2025-04-14 08:13 UTC | 2025-04-14 11:37 UTC | 3.4 h | resolved |
| [DI SMS 365 \| Operator Services \| Delay in retrieving statistics from Report Manager \| Ref Number: MNOC-58391](https://rewindex.com/company/sinch/incidents/jqh9hk0flrfy.md) | none | 2025-04-14 20:05 UTC | 2025-04-15 01:06 UTC | 5.0 h | resolved |
| [Delivery Issue Brazil - Tim](https://rewindex.com/company/sinch/incidents/k1lyf965975p.md) | minor | 2025-04-15 03:52 UTC | 2025-04-15 11:25 UTC | 7.5 h | resolved |
| [Delivery Issue United States - AT&T](https://rewindex.com/company/sinch/incidents/dwdrnhmxx08m.md) | minor | 2025-04-15 19:40 UTC | 2025-05-21 20:42 UTC | 36 d | resolved |
| [Delivery Issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/twgm0f5f27zq.md) | minor | 2025-04-16 04:18 UTC | 2025-04-16 12:10 UTC | 7.9 h | resolved |
| [Delivery Issue Djibouti - Evatis](https://rewindex.com/company/sinch/incidents/0rph5jxynf21.md) | minor | 2025-04-16 05:56 UTC | 2025-04-16 07:08 UTC | 1.2 h | resolved |
| [Sinch Ticketing System](https://rewindex.com/company/sinch/incidents/bsfsxndg4s1m.md) | none | 2025-04-16 15:41 UTC | 2025-04-16 16:17 UTC | 36 min | resolved |
| [Sinch Dashboard](https://rewindex.com/company/sinch/incidents/xq2g4zmxs9tw.md) | major | 2025-04-16 15:49 UTC | 2025-04-16 16:29 UTC | 40 min | resolved |
| [DI SMS 365 \| Operator Services \| Customer Support - Ticketing System down](https://rewindex.com/company/sinch/incidents/w2rwn4yrq4bf.md) | none | 2025-04-16 16:11 UTC | 2025-04-16 19:29 UTC | 3.3 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/vtn5f4g73g1j.md) | minor | 2025-04-16 17:04 UTC | 2025-04-17 10:43 UTC | 18 h | resolved |
| [Delivery Issue Ghana - Vodafone](https://rewindex.com/company/sinch/incidents/z5dr7p3pkrph.md) | major | 2025-04-17 00:36 UTC | 2025-04-17 03:11 UTC | 2.6 h | resolved |
| [Delivery Issue Telecel - Central African Republic.](https://rewindex.com/company/sinch/incidents/z540ylwq8h88.md) | major | 2025-04-17 00:40 UTC | 2025-04-17 03:12 UTC | 2.5 h | resolved |
| [Delivery Issue Mali - Telecel](https://rewindex.com/company/sinch/incidents/w6l0knfqgjdz.md) | major | 2025-04-17 00:42 UTC | 2025-04-17 03:10 UTC | 2.5 h | resolved |
| [Delivery Issue Brazil - SurfTelecom](https://rewindex.com/company/sinch/incidents/mrbmltxrxgft.md) | minor | 2025-04-19 12:56 UTC | 2025-04-21 07:07 UTC | 42 h | resolved |
| [Delivery Issue United States & Canada - Toll Free Numbers](https://rewindex.com/company/sinch/incidents/qq092blbmr0c.md) | none | 2025-04-21 18:33 UTC | 2025-04-21 18:33 UTC | 0 min | resolved |
| [Service Disruption – Sinch Engage (EU) \[Retroactive\]](https://rewindex.com/company/sinch/incidents/gy4r5btkv2x1.md) | none | 2025-04-23 07:00 UTC | 2025-04-23 07:00 UTC | 0 min | resolved |
| [DI SMS 365(iSMS) \| Operator Services  \| Potential delay in delivery of MO, MT and DR \| TT\#MNOC-58553](https://rewindex.com/company/sinch/incidents/j50z8yqwvc80.md) | minor | 2025-04-24 19:09 UTC | 2025-04-24 21:26 UTC | 2.3 h | resolved |
| [Delivery issue Djibouti - Evatis](https://rewindex.com/company/sinch/incidents/jn5s3fhv9ykn.md) | minor | 2025-04-24 19:39 UTC | 2025-04-24 21:14 UTC | 1.6 h | resolved |
| [DI SMS 365(iSMS) \| Operator Services  \| Potential delay in delivery of MO, MT and DR \| TT\# MNOC-58559](https://rewindex.com/company/sinch/incidents/rz4rv6jqtxrt.md) | minor | 2025-04-24 23:21 UTC | 2025-04-25 15:17 UTC | 16 h | resolved |
| [Delivery Issue Equatorial Guinea - Orange](https://rewindex.com/company/sinch/incidents/y3jrrzjlr4mk.md) | minor | 2025-04-25 13:27 UTC | 2025-04-25 18:30 UTC | 5.0 h | resolved |
| [Delivery Issue Brazil - SurfTelecom](https://rewindex.com/company/sinch/incidents/zd4zz3sg93ct.md) | minor | 2025-04-27 05:53 UTC | 2025-04-29 08:35 UTC | 2 d | resolved |
| [Delivery Issue ES, PT, MA - Multiple operators](https://rewindex.com/company/sinch/incidents/679qvxkrq1ym.md) | minor | 2025-04-28 13:41 UTC | 2025-04-29 08:24 UTC | 19 h | resolved |
| [Delivery Issue France - SFR](https://rewindex.com/company/sinch/incidents/l6x7v2fpl632.md) | minor | 2025-04-29 01:58 UTC | 2025-04-29 03:57 UTC | 2.0 h | resolved |
| [Performance issue](https://rewindex.com/company/sinch/incidents/pxsg9dy9lprs.md) | none | 2025-04-30 09:35 UTC | 2025-04-30 09:40 UTC | 5 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Emergency maintenance - EU4 Network Hub](https://rewindex.com/company/sinch/incidents/5hwtbx2zmjzv.md) | maintenance | 2025-04-01 02:00 UTC | 2025-04-01 04:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCRSDI-11650](https://rewindex.com/company/sinch/incidents/w9t7cf2gl359.md) | maintenance | 2025-04-01 06:00 UTC | 2025-04-01 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & Database  Maintenance \| PCRSDI-11639](https://rewindex.com/company/sinch/incidents/64gqwrlhbymt.md) | maintenance | 2025-04-01 08:00 UTC | 2025-04-01 17:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - MMS](https://rewindex.com/company/sinch/incidents/y26t1hn14j2v.md) | maintenance | 2025-04-01 08:00 UTC | 2025-04-01 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/r3jkzmw05smp.md) | maintenance | 2025-04-01 09:01 UTC | 2025-04-01 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/mw6lp5737pnj.md) | maintenance | 2025-04-01 14:00 UTC | 2025-04-01 15:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - US & CA](https://rewindex.com/company/sinch/incidents/dts28zjdmc1t.md) | maintenance | 2025-04-02 03:00 UTC | 2025-04-02 10:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - BR1 Site](https://rewindex.com/company/sinch/incidents/cll3rwmd1h9l.md) | maintenance | 2025-04-02 07:00 UTC | 2025-04-02 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & Database Maintenance \| PCRSDI-11640](https://rewindex.com/company/sinch/incidents/jkdz12md0c0y.md) | maintenance | 2025-04-02 08:00 UTC | 2025-04-02 17:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/p3840xxq9sbd.md) | maintenance | 2025-04-02 10:00 UTC | 2025-04-02 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU1 Site](https://rewindex.com/company/sinch/incidents/8dv7mrx7f6jg.md) | maintenance | 2025-04-02 19:00 UTC | 2025-04-02 23:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - BR2 Site](https://rewindex.com/company/sinch/incidents/30wt2py4ldh7.md) | maintenance | 2025-04-03 07:00 UTC | 2025-04-03 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & Database Maintenance \| PCRSDI-11639](https://rewindex.com/company/sinch/incidents/j1dghqhw8jlt.md) | maintenance | 2025-04-03 08:00 UTC | 2025-04-03 17:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/nl3c32r1nnnv.md) | maintenance | 2025-04-03 13:00 UTC | 2025-04-03 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/4rd8gqqtsn94.md) | maintenance | 2025-04-03 19:00 UTC | 2025-04-03 23:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - US & CA](https://rewindex.com/company/sinch/incidents/ydzxjyk37hpj.md) | maintenance | 2025-04-04 03:00 UTC | 2025-04-04 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM7) \| Operator Services \| Application Maintenance \| PCRSDI-11673](https://rewindex.com/company/sinch/incidents/6gpftwrp8qlp.md) | maintenance | 2025-04-04 15:00 UTC | 2025-04-04 17:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AU](https://rewindex.com/company/sinch/incidents/3t7xrggyf3z1.md) | maintenance | 2025-04-05 10:01 UTC | 2025-04-06 16:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - EU](https://rewindex.com/company/sinch/incidents/gmczzcxndb02.md) | maintenance | 2025-04-05 16:00 UTC | 2025-04-06 22:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AF](https://rewindex.com/company/sinch/incidents/6kjkzckjbk8r.md) | maintenance | 2025-04-05 16:01 UTC | 2025-04-06 22:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - NA](https://rewindex.com/company/sinch/incidents/d2jj9hfrdq0q.md) | maintenance | 2025-04-06 01:00 UTC | 2025-04-07 07:00 UTC | 30 h | resolved |
| [\[Scheduled\] External Maintenance - US & CA](https://rewindex.com/company/sinch/incidents/zp1fjzccfzjx.md) | maintenance | 2025-04-07 04:00 UTC | 2025-04-07 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application and  System Maintenance \| PCR Number \# PCRSDI-11644](https://rewindex.com/company/sinch/incidents/dqgn96pnpl2v.md) | maintenance | 2025-04-07 06:00 UTC | 2025-04-07 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US1 Site](https://rewindex.com/company/sinch/incidents/0p2lzq253gnt.md) | maintenance | 2025-04-07 07:00 UTC | 2025-04-07 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/rv2z931vshkj.md) | maintenance | 2025-04-07 13:00 UTC | 2025-04-07 14:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/q4xb5fgtptv2.md) | maintenance | 2025-04-07 14:30 UTC | 2025-04-07 15:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \| PCRSDI-11671](https://rewindex.com/company/sinch/incidents/7xhfhjl05llb.md) | maintenance | 2025-04-07 18:50 UTC | 2025-04-07 22:50 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCRSDI-11663](https://rewindex.com/company/sinch/incidents/s5ddhfqpsk7c.md) | maintenance | 2025-04-08 05:30 UTC | 2025-04-08 09:30 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & System Maintenance \| PCRSDI-11661](https://rewindex.com/company/sinch/incidents/67wky0sxf8ml.md) | maintenance | 2025-04-08 06:00 UTC | 2025-04-08 07:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & System Maintenance \| PCRSDI-11653](https://rewindex.com/company/sinch/incidents/20w6zb5dgwp2.md) | maintenance | 2025-04-08 06:01 UTC | 2025-04-08 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/trstfs79z3br.md) | maintenance | 2025-04-08 07:00 UTC | 2025-04-08 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MMX) \| Operator Services \| Application Maintenance  \| PCR Number \# PCRSDI-11665](https://rewindex.com/company/sinch/incidents/2l53tlwfqyhp.md) | maintenance | 2025-04-08 21:00 UTC | 2025-04-08 22:53 UTC | 1.9 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & System Maintenance \| PCRSDI-11659](https://rewindex.com/company/sinch/incidents/fhqrjqfgd3mz.md) | maintenance | 2025-04-09 06:00 UTC | 2025-04-09 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US7 Site](https://rewindex.com/company/sinch/incidents/ns2xvclyp6l2.md) | maintenance | 2025-04-09 07:00 UTC | 2025-04-09 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/25ltthrsm4lz.md) | maintenance | 2025-04-09 08:00 UTC | 2025-04-09 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/v9ft2nlc7cp5.md) | maintenance | 2025-04-09 09:00 UTC | 2025-04-09 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/sj5v029wnpx9.md) | maintenance | 2025-04-09 14:30 UTC | 2025-04-09 15:00 UTC | 30 min | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Internal Routing - Singapore](https://rewindex.com/company/sinch/incidents/5nmhtm14dng9.md) | maintenance | 2025-04-10 12:00 UTC | 2025-04-10 15:13 UTC | 3.2 h | resolved |
| [\[Scheduled\] External Maintenance - Ooredoo Kuwait](https://rewindex.com/company/sinch/incidents/0wbksqlsc8w7.md) | maintenance | 2025-04-10 23:00 UTC | 2025-04-11 04:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - CA1 Site](https://rewindex.com/company/sinch/incidents/y7brv0n3y7q0.md) | maintenance | 2025-04-14 07:00 UTC | 2025-04-14 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/9mdks8hmg1pn.md) | maintenance | 2025-04-14 11:00 UTC | 2025-04-14 12:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - AU1 Site](https://rewindex.com/company/sinch/incidents/3djtl04gq64x.md) | maintenance | 2025-04-14 12:01 UTC | 2025-04-14 16:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI MMX 365 (MM4) \| Operator Services \| Application Maintenance \| PCRSDI-11666](https://rewindex.com/company/sinch/incidents/500kfsqt8rgt.md) | maintenance | 2025-04-15 06:00 UTC | 2025-04-15 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & System Maintenance \| PCRSDI-11679](https://rewindex.com/company/sinch/incidents/xmxhyg0y53lh.md) | maintenance | 2025-04-15 06:00 UTC | 2025-04-15 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - CA2 Site](https://rewindex.com/company/sinch/incidents/gyhv9p8fcq46.md) | maintenance | 2025-04-15 07:00 UTC | 2025-04-15 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - AU2 Site](https://rewindex.com/company/sinch/incidents/hnqr4nfm216v.md) | maintenance | 2025-04-15 12:00 UTC | 2025-04-15 16:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Elastic SIP Trunking - Voice Termination Routing Updates](https://rewindex.com/company/sinch/incidents/g2gd1s9qv798.md) | maintenance | 2025-04-15 13:00 UTC | 2025-04-15 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & System Maintenance \| PCRSDI-11680](https://rewindex.com/company/sinch/incidents/gv9ffrw0mkqc.md) | maintenance | 2025-04-16 06:00 UTC | 2025-04-16 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/cjtth3m2gmf8.md) | maintenance | 2025-04-16 09:00 UTC | 2025-04-16 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCRSDI-11692](https://rewindex.com/company/sinch/incidents/w43kbd3t8jzv.md) | maintenance | 2025-04-17 06:00 UTC | 2025-04-17 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Emergency Maintenance - SSL Certificate Update](https://rewindex.com/company/sinch/incidents/ht801rf25r54.md) | maintenance | 2025-04-17 08:00 UTC | 2025-04-17 12:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/62184l2wbxz2.md) | maintenance | 2025-04-17 13:00 UTC | 2025-04-17 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/9ktrf950nfd7.md) | maintenance | 2025-04-18 10:00 UTC | 2025-04-18 11:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] DI Message Manager \| Enterprise Services \| Planned Maintenance PCR \# CHANGE-6308](https://rewindex.com/company/sinch/incidents/k22fxckyvjtk.md) | maintenance | 2025-04-19 18:00 UTC | 2025-04-19 19:58 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MMX) \| Operator Services \| Application Maintenance  \| PCR Number \# PCRSDI-11667](https://rewindex.com/company/sinch/incidents/vscb7j8vlhk5.md) | maintenance | 2025-04-22 06:00 UTC | 2025-04-22 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Network Maintenance US3](https://rewindex.com/company/sinch/incidents/2mzxbnc47l91.md) | maintenance | 2025-04-22 09:00 UTC | 2025-04-22 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/t3wp09jzpqvh.md) | maintenance | 2025-04-22 12:00 UTC | 2025-04-22 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/yv2403jpdf8f.md) | maintenance | 2025-04-23 08:00 UTC | 2025-04-23 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/qp2tzfg74y09.md) | maintenance | 2025-04-23 09:01 UTC | 2025-04-23 10:00 UTC | 59 min | resolved |
| [\[Scheduled\] External Maintenance - US](https://rewindex.com/company/sinch/incidents/m92k44ctkmw2.md) | maintenance | 2025-04-24 03:00 UTC | 2025-04-24 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Self service (dashboard.sinch.com)](https://rewindex.com/company/sinch/incidents/rbl98q1pw9pj.md) | maintenance | 2025-04-24 04:00 UTC | 2025-04-24 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/c4hj7h0pz9w6.md) | maintenance | 2025-04-25 08:30 UTC | 2025-04-25 09:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Application Maintenance \| PCR Number \# PCRSDI-11651](https://rewindex.com/company/sinch/incidents/nzf2zl2fpsbd.md) | maintenance | 2025-04-27 01:00 UTC | 2025-04-27 03:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - United States - Verizon](https://rewindex.com/company/sinch/incidents/36t3zsltl105.md) | maintenance | 2025-04-28 04:00 UTC | 2025-05-01 07:00 UTC | 3 d | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/x5gcmrf86tjn.md) | maintenance | 2025-04-28 09:31 UTC | 2025-04-28 10:31 UTC | 1.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/bll8y4lmcs5g.md) | maintenance | 2025-04-28 12:00 UTC | 2025-04-28 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled maintenance - Self service (dashboard.sinch.com)](https://rewindex.com/company/sinch/incidents/fkqq31twl954.md) | maintenance | 2025-04-29 04:00 UTC | 2025-04-29 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM4) \| Operator Services \| Application Maintenance  \| PCR Number \# PCRSDI-11710](https://rewindex.com/company/sinch/incidents/bvcc4tmyqmcq.md) | maintenance | 2025-04-29 06:00 UTC | 2025-04-29 08:16 UTC | 2.3 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - MMS](https://rewindex.com/company/sinch/incidents/kd3l0xwzmhrp.md) | maintenance | 2025-04-29 07:00 UTC | 2025-04-29 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/dwm17nbkgvks.md) | maintenance | 2025-04-29 14:00 UTC | 2025-04-29 14:30 UTC | 30 min | resolved |
| [\[Scheduled\] \*\*\* CANCELLED\*\*\*DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCRSDI-11695](https://rewindex.com/company/sinch/incidents/btbkknc9j38d.md) | maintenance | 2025-04-30 04:56 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/89vl2z2pkzkg.md) | maintenance | 2025-04-30 12:45 UTC | 2025-04-30 13:30 UTC | 45 min | resolved |

## Cite this

Sinch posted 45 status incidents in April 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2025/04
- Citation: Sinch, “Sinch in April 2025” (2025-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2025/04 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in April 2025 (2025-04-01)](https://rewindex.com/company/sinch/2025/04)`


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Canonical: https://rewindex.com/company/sinch/2025/04 · Markdown: https://rewindex.com/company/sinch/2025/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:43.501Z