rewindex

Outages by dayMay 18, 2025

Outages on May 18, 2025

UTC day 2025-05-18 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

19incidents started
9labelled major or critical
16vendors with a new incident
11still open from earlier days

By vendor label: Critical 2 · Major 7 · Minor 7 · No impact listed 3 · 8 maintenance

Incidents started this day 19

VendorIncidentImpactStartedResolvedStatus
Moonshot AI (Kimi)安卓refresh token异常Critical (1.2 h)resolved
Moonshot AI (Kimi)安卓refresh token异常Critical (12 min)resolved
StripeElevated Blik payment method errorsMajor (40 min)resolved
ConfluentConfluent Cloud Metrics may return incorrect or no data for a few customersMajor (1.8 h)resolved
NeonOperations timing out in us-east-1Major (8 min)resolved
ClaudeElevated errors for web search requests on APIMajor (2.6 h)resolved
AnthropicElevated errors for web search requests on APIMajor (2.6 h)resolved
HexDegraded Kernel AcquisitionMajor (43 min)resolved
VantaPublic facing Trust Centre pages currently downMajor (11 min)resolved
SinchDelivery Issue Brazil - TIMMinor (4.6 h)resolved
StripeElevated Blik payment method errorsMinor (36 min)resolved
SparkPostOutbound message delivery is delayed/slow for some SparkPost customers (US hosted only)Minor (4.1 h)resolved
StripeElevated Blik payment method errorsMinor (8.2 h)resolved
SquarespaceDelayed delivery of email messages from Squarespace.Minor (23 h)resolved
ContentfulConnectivity issues to Content Delivery APIs (CDA and GraphQL)Minor (13 h)resolved
XeroGlobal: Xero- some customers may be experiencing slowness in XeroMinor (1.4 h)resolved
TwilioDownstream provider (XL) degraded for Verify SNA in IndonesiaNo impact listed (0 min)resolved
GrainMS Calendar Sync OutageNo impact listed (0 min)resolved
Retell AICall Recordings LostNo impact listed (-126 min)resolved

Still open from earlier days 11

VendorIncidentImpactStartedResolvedStatus
Scaleway[DC3] - Public switch issue in room 4-5 s45-d9.dc3, s45-d10-dc3Minor (9 d)resolved
RetoolIntermittent Certificate Errors for Retool RequestsMinor (5 d)resolved
JiraIssues with data pipelines for customers using GitHub for Jira Connector.Minor (5 d)resolved
Grafana CloudGrafana Cloud: Migration Assistant - degraded performanceMinor (11 d)resolved
TwilioSMS Delivery Delays to Cellcom Network in United States of AmericaMinor (5 d)resolved
SinchDelivery Issue - US CellcomMinor (5 d)resolved
Scaleway[DC2] - Public switch issue in room 203-B rack J5Minor (5 d)resolved
TwilioSMS Delivery Report Delay to Tigo Network in ParaguayMinor (5 d)resolved
TwilioSMS Delivery Delays to United States Cellular Corp. in the USMinor (3 d)resolved
TwilioGroup MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and Long Code NumbersMinor (4 d)resolved
TwilioSMS Delivery Delays to Algar Telecom CTBC in BrazilMinor (19 h)resolved

Maintenance 8

VendorIncidentImpactStartedResolvedStatus
Stripe[Scheduled] Scheduled maintenance for Swish - NordeaMaintenance (5.0 h)resolved
Stripe[Scheduled] Scheduled maintenance for EPS - Unicredit Bank AustriaMaintenance (3.0 h)resolved
Sinch[Scheduled] DI E-Mail 365 | Application Maintenance | PCR Number # PCRSDI-11717Maintenance (2.0 h)resolved
Harness[Scheduled] Database Maintenance Notification:Maintenance (1.0 h)resolved
Stripe[Scheduled] Scheduled maintenance for BancontactMaintenance (5.0 h)resolved
JFrog[Scheduled] Planned Cloud Maintenance on Azure East USMaintenance (1.0 h)resolved
Retool[Scheduled] Planned Maintenance for Retool NetworkingMaintenance (1.0 h)resolved
Twilio[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - VodafoneMaintenance (4.6 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Moonshot AI (Kimi), Stripe, Confluent, Neon, Claude, Anthropic, Hex, Vanta, Sinch, SparkPost, Squarespace, Contentful.

Cite this

19 vendor-reported incidents started on 2025-05-18 (UTC) across 16 vendors, 9 labelled major or critical by the vendor.

Title
Outages on May 18, 2025
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2025-05-18

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