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Grain: MS Calendar Sync Outage

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    From 05/18 ~21:30 UTC until 05/19 ~10:00 UTC, Microsoft calendars were failing to sync due to an expired Microsoft OAuth Client credential. Due to the nature of the failure, alarms were not correctly setup which lead to the delayed resolution.

    The sync failure led to some events not having their auto-record rules applied if the event was created or edited during the outage window.

    The team has put in place mitigations to prevent this failure state in the future.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Grain, started 2025-05-18 21:30 UTC, resolved after 0 min, 1 update(s).

Title
MS Calendar Sync Outage
Vendor
Grain
Date
URL
https://rewindex.com/company/grain/incidents/vpxnb2mml5s3

Grain profileRecent Grain incidentsAll outages on May 18, 2025Grain in May 2025MarkdownJSON