Outages by dayMay 17, 2025

Outages on May 17, 2025

UTC day 2025-05-17 (May 17, 2025, 00:00 to May 17, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

13incidents started

6labelled major or critical

10vendors with a new incident

17still open from earlier days

By vendor label: Critical 5 · Major 1 · Minor 6 · unknown 1 · 8 maintenance

Incidents started this day 13

Vendor	Incident	Impact	Started	Resolved	Status
Moonshot AI (Kimi)	安卓refresh token异常	Critical	11:07	13:21 (2.2 h)	resolved
Moonshot AI (Kimi)	文件解析请求异常	Critical	11:40	11:42 (2 min)	resolved
Moonshot AI (Kimi)	安卓refresh token异常	Critical	12:07	13:21 (1.2 h)	resolved
Moonshot AI (Kimi)	安卓refresh token异常	Critical	13:07	13:21 (14 min)	resolved
Red Hat (incl. Quay.io)	500 Internal Server Error When Reading Signatures	Critical	13:07	15:16 (2.1 h)	resolved
Gorgias	Statistics unavailable	Major	07:11	14:19 (7.1 h)	resolved
CircleCI	Delays in insights dashboard data	Minor	00:38	00:57 (19 min)	resolved
Claude	Elevated errors when attempting to purchase API credits	Minor	15:58	19:54 (3.9 h)	resolved
Anthropic	Elevated errors when attempting to purchase API credits	Minor	15:58	19:54 (3.9 h)	resolved
AssemblyAI	Payment Processing Disruption	Minor	16:29	17:41 (1.2 h)	resolved
Twilio	SMS Delivery Delays to Algar Telecom CTBC in Brazil	Minor	17:56	May 18, 2025, 13:25 (19 h)	resolved
Stripe	Elevated Blik payment method errors	Minor	18:05	21:54 (3.8 h)	resolved
Descope	Descope console intermittent access issues	unknown	20:00	20:15 (15 min)	resolved

Still open from earlier days 17

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[DC3] - Public switch issue in room 4-5 s45-d9.dc3, s45-d10-dc3	Minor	May 12, 2025, 07:17	May 21, 2025, 15:01 (9 d)	resolved
Retool	Intermittent Certificate Errors for Retool Requests	Minor	May 12, 2025, 23:23	May 18, 2025, 09:17 (5 d)	resolved
Jira	Issues with data pipelines for customers using GitHub for Jira Connector.	Minor	May 15, 2025, 02:22	May 20, 2025, 04:07 (5 d)	resolved
Grafana Cloud	Grafana Cloud: Migration Assistant - degraded performance	Minor	May 15, 2025, 13:46	May 26, 2025, 02:50 (11 d)	resolved
Twilio	SMS Delivery Delays to Cellcom Network in United States of America	Minor	May 15, 2025, 18:45	May 20, 2025, 08:36 (5 d)	resolved
Sinch	Delivery Issue - US Cellcom	Minor	May 16, 2025, 00:02	May 21, 2025, 00:16 (5 d)	resolved
Twilio	SMS Delivery Delays to Algar Telecom CTBC in Brazil	Minor	May 16, 2025, 00:42	08:22 (32 h)	resolved
Scaleway	[DC2] - Public switch issue in room 203-B rack J5	Minor	May 16, 2025, 12:29	May 21, 2025, 14:50 (5 d)	resolved
GitHub Copilot	GitHub Enterprise Importer (GEI) is experiencing degraded throughput	Minor	May 16, 2025, 13:46	02:27 (13 h)	resolved
GitHub	GitHub Enterprise Importer (GEI) is experiencing degraded throughput	Minor	May 16, 2025, 13:46	02:27 (13 h)	resolved
Twilio	SMS Delivery Report Delay to Tigo Network in Paraguay	Minor	May 16, 2025, 15:57	May 21, 2025, 08:46 (5 d)	resolved
Twilio	Call Failures to and from a Subset of Twilio's Numbers in Brazil	Minor	May 16, 2025, 17:48	07:27 (14 h)	resolved
AssemblyAI	Payment Processing Disruption	Minor	May 16, 2025, 21:13	01:47 (4.6 h)	resolved
Twilio	SMS Delivery Delays to United States Cellular Corp. in the US	Minor	May 16, 2025, 21:26	May 19, 2025, 19:26 (3 d)	resolved
Twilio	Group MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers	Minor	May 16, 2025, 21:53	May 20, 2025, 23:09 (4 d)	resolved
Twilio	SMS Delivery Delays to Multiple networks in Chile	Minor	May 16, 2025, 23:56	16:35 (17 h)	resolved
Temporal Cloud	New Customer Onboarding Issue	No impact listed	May 16, 2025, 21:58	01:05 (3.1 h)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
Stripe	[Scheduled] Scheduled maintenance for EPS - Unicredit Bank Austria	Maintenance	00:00	03:00 (3.0 h)	resolved
Bitbucket	[Scheduled] Bitbucket Cloud scheduled maintenance for Code Search	Maintenance	01:00	04:00 (3.0 h)	resolved
Hootsuite	[Scheduled] Talkwalker and Hootsuite Listening Scheduled Maintenance	Maintenance	09:00	09:40 (40 min)	resolved
Monday.com	[Scheduled] Scheduled Maintenance on the EU Server	Maintenance	17:30	18:30 (1.0 h)	resolved
Harness	[Scheduled] Scheduled maintenance for Global Services updates	Maintenance	19:30	20:30 (1.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone	Maintenance	20:20	May 18, 2025, 05:00 (8.7 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for P24 - Credit Agricole	Maintenance	22:00	May 18, 2025, 06:30 (8.5 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for P24 - VeloBank	Maintenance	22:00	May 18, 2025, 05:00 (7.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Moonshot AI (Kimi), Red Hat (incl. Quay.io), Gorgias, CircleCI, Claude, Anthropic, AssemblyAI, Twilio, Stripe, Descope.

Cite this

13 vendor-reported incidents started on 2025-05-17 (UTC) across 10 vendors, 6 labelled major or critical by the vendor.

Title: Outages on May 17, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-05-17 00:00 UTC
URL: https://rewindex.com/outages/2025-05-17

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