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CompaniesTwilioMonthly reportsMay 2025

Twilio in May 2025: incidents, uptime and changes

180incidents posted
0labelled major or critical
100%free of major/critical
15.79%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 26.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 158 · No impact listed 22

Incidents 180

IncidentImpactStartedDurationStatusDay
Intermittent 502 Response Codes Returned From the Server With Verify Silent Network Auth in IndonesiaMinor4.9 hresolved05-01
Intermittent API Errors Returned From the Server With Verify Silent Network Auth in the USMinor2.1 hresolved05-01
SMS Delivery Delays to Claro Network in BrazilMinor2.9 hresolved05-01
SMS Delivery Delays to AT&T Network in the United StatesMinor6.7 hresolved05-01
SMS Delivery Delays to AmericanNet Network in BrazilMinor7.2 hresolved05-01
Errors when attempting to fetch Conference instance resourcesNo impact listed0 minresolved05-01
SMS Delivery Delays to MTN Network in NigeriaMinor2.4 hresolved05-01
SMS Delivery Failures to Verizon Network in United States of America via a Subset of Long CodesMinor9.5 hresolved05-02
SMS Delivery Delays to Telefonica Network in Chile via Domestic Long CodesMinor6.4 hresolved05-02
Transcriptions for Voicemail Through VoiceBase are DelayedMinor3.0 hresolved05-02
Minimal Customer Impact for Twilio Verify API requests Returning 503 Error ResponsesNo impact listed46 minresolved05-03
Elevated HTTP 500 Errors for Quota APIMinor7.2 hresolved05-03
SMS Delivery Delays and Failures to MegaFon Network in RussiaMinor8.8 hresolved05-03
API Errors With Verify in IndonesiaMinor16 hresolved05-03
SMS Delivery Delays to Smart Network in the PhilippinesMinor4.2 hresolved05-03
Indonesia Telkomsel API ErrorsMinor6.8 hresolved05-05
SMS Delivery Failures To a Subset of Twilio Israel LongcodesMinor9 dresolved05-05
SMS Delivery Failures to Ooredoo Network in MyanmarMinor8.7 hresolved05-05
SMS Delivery Failures To Multiple Networks In ColombiaMinor2.0 hresolved05-05
SMS Delivery Failures to Ucell Network in UzbekistanMinor12 hresolved05-05
SMS Delivery Delays to Onvoy Spectrum Mobile in the USA via Subset of Shortcodes and LongcodesMinor7.6 hresolved05-05
SMS Missing Delivery Receipts From AT&T NetworkNo impact listed11 minresolved05-05
Call Failures to a Subset of Twilio Numbers in BrazilMinor5.7 hresolved05-05
SMS Delivery Delays and Failures To Multiple Networks in GermanyMinor9.7 hresolved05-05
500 Errors When Updating Phone Numbers ConfigurationMinor50 minresolved05-05
Call Failures From Subscribers to Germany Twilio Phone NumbersMinor6.0 hresolved05-05
SMS Delivery Delays to Ooredoo Network in QatarMinor2.9 hresolved05-06
SMS Delivery Delays to MTN Network in NigeriaMinor3.7 hresolved05-06
Customers Are Experiencing Significant Service Disruption in Alarm Notifications on ConsoleNo impact listed9 minresolved05-06
SMS Delivery Report Delays When Sending to Telefonica Network in ArgentinaMinor3.0 hresolved05-06
SMS Delivery Delays to Beeline Network in ArmeniaMinor4.0 hresolved05-06
SMS Delivery Delays to Taiwan Star in Taiwan, Province of ChinaMinor10 hresolved05-07
SMS Delivery Delay to ETL Network in LaosMinor8.1 hresolved05-07
On Call Engineers are Investigating an issue with a Failing Flex OrchestratorNo impact listed52 minresolved05-07
SMS Delivery Delay to Naxtel Network in AzerbaijanMinor2.5 hresolved05-07
SMS Delivery Delays to Ethio Telecom Network in EthiopiaMinor4.7 hresolved05-07
Inbound Message Delivery Failures Towards a Subset of Twilio Australian Phone Numbers - Mobile OriginatedMinor6.5 hresolved05-07
Inbound Call Failures to Twilio German Phone NumbersMinor4.8 hresolved05-07
SMS Delivery Report Delays When Sending to T-Mobile in United States of America via Subset of Short CodesMinor17 hresolved05-07
SMS Delivery Delays and Failures to Google Voice in United States of America via Subset of ShortcodesMinor6.0 hresolved05-07
Inbound Call Failures to Twilio German Phone NumbersMinor3.2 hresolved05-07
Call Failures From Subscribers to Denmark Subset of Twilio Phone NumbersMinor17 hresolved05-07
US 10DLC numbers experienced delays in A2P provisioning and de-provisioningNo impact listed0 minresolved05-07
Retroactive: Partial degradation of Verify Silent Network AuthNo impact listed0 minresolved05-07
SMS Delivery Delays to Orange Network in Côte D'IvoireMinor4.9 hresolved05-07
SMS Delivery Delays to GrameenPhone Network in BangladeshMinor7.0 hresolved05-07
SMS Delivery Delays to Movistar Network in PanamaMinor14 hresolved05-07
SMS Delivery Report Delay to Tigo Network in ParaguayMinor8 dresolved05-08
Call Failures to a Subset of Twilio Brazil Phone NumbersMinor4.0 hresolved05-08
SMS Delivery Delays to Multiple Networks in United Arab Emirates via Pre-Registered Sender ID Domestic Promotional TrafficMinor9.0 hresolved05-08
SMS Delivery Delays to PT Smartfren Telecom in IndonesiaMinor4.8 hresolved05-08
SMS Delivery Delays to Zamtel In Zambia, Mcel in Mozambique, Tigo in Senegal and Sudani One in SudanMinor6.8 hresolved05-08
SMS Delivery Delays to Zong Network in PakistanMinor2.1 hresolved05-09
Call Failures From Subscribers To A Subset of Twilio Germany Phone NumbersMinor2.8 hresolved05-09
Small Subset of SMS Delivery Report not Updating From Sending to SentMinor5.7 hresolved05-09
SMS Delivery Delays and Failures to Onvoy Spectrum Mobile in United States of America via Subset of Shortcodes & LongcodesNo impact listed46 minresolved05-09
SMS Delivery Receipts Delays to T-Mobile Network in United States of America via Toll FreeMinor4.8 hresolved05-09
SMS Delivery Delays to Telecall Network in BrazilMinor3.0 hresolved05-09
Call Failures to Canada for a Subset of Canadian Twilio's Local NumbersMinor4.8 hresolved05-09
SMS Delivery Delays to Algar Telecom Network in BrazilMinor2 dresolved05-09
SMS Delivery Failures to Multiple Networks in Multiple CountriesMinor17 hresolved05-11
SMS Delivery Delays to DigiTel C.A. in VenezuelaMinor8.6 hresolved05-11
SMS Delivery Delays to Telefonica in ChileMinor8.1 hresolved05-11
SMS Delivery Failures to Cellcom and Pelephone in IsraelMinor4.6 hresolved05-11
SMS Delivery Delays to Calro Network in PeruMinor8.6 hresolved05-11
SMS Delivery Delays to Orange Network in MaliMinor4.3 hresolved05-11
SMS Delivery Report Delays to Jazz Network in PakistanMinor8.0 hresolved05-11
SMS Delivery Delays to Zain Network in KuwaitMinor29 hresolved05-12
Errors Accessing Voice Recordings MetadataNo impact listed14 minresolved05-12
On Call Engineers Are Investigating an IssueNo impact listed47 minresolved05-12
SMS Delivery Delays To Etisalat Network in EgyptMinor5.0 hresolved05-12
Degradation with Programmable Voice ‘s Virtual Agent with Google DialogflowMinor2.5 hresolved05-12
SMS Delivery Delays to Virgin Mobile Network in Saudi ArabiaMinor7.4 hresolved05-12
Our Engineers are Investigating an Issue with Sender IDNo impact listed24 hresolved05-12
SMS Delivery Report Delays to Verizon Wireless in United States of AmericaMinor1.2 hresolved05-12
Customers Unable to Submit V2 Sender ID Applications for AUNo impact listed0 minresolved05-12
SMS Delivery Delays and Failures to Etisalat in AfganistanMinor17 hresolved05-12
SMS Delivery Delays to Algar Telecom Network in BrazilMinor4.9 hresolved05-12
SMS Delivery Delays to Orange Network in IsraelMinor5.0 hresolved05-13
SMS Delivery Delays to Bandwidth Network in United States of AmericaMinor8.6 hresolved05-13
TaskRouter Had Service Degradation (API 500s Failures) Impacting Flex and TaskRouter CustomersNo impact listed29 minresolved05-13
SMS Delivery Delays to Timor Telecom in Timor-LesteMinor4.8 hresolved05-13
SMS Delivery Delays to Algar Telecom Network in BrazilMinor4.0 hresolved05-13
Call Failures to Subset of Twilio Brazil Phone NumbersMinor3.6 hresolved05-14
Call Quality Issues To and From a Subset of Twilio's Numbers in SpainMinor2.6 hresolved05-14
SMS Delivery Issue to Cubacel Network in CubaMinor2.7 hresolved05-14
SMS Delivery Delays to Etisalat in AfghanistanMinor4.5 hresolved05-14
SMS Delivery Delays to Asia Cell Network in IraqMinor5.0 hresolved05-14
SMS Delivery Delays to Ooredoo Network in TunisiaMinor5.5 hresolved05-14
Elevated latency and error rate in Dialogflow agent integrationMinor1.6 hresolved05-14
MMS Delivery Failures to Multiple Networks in the US from a subset of shortcodesMinor4.8 hresolved05-14
SMS Delivery Delays to Cellcom Network in United States of AmericaMinor14 hresolved05-15
SMS Delivery Delay To Multiple Networks in PakistanMinor8.8 hresolved05-15
SMS Delivery Delays to Claro in BrazilMinor3.6 hresolved05-15
Indonesia Telkomsel API ErrorsMinor5.6 hresolved05-15
Elevated Latency and Error Rate in Dialogflow Agent IntegrationMinor1.3 hresolved05-15
SMS Delivery Delays to Cellcom Network in United States of AmericaMinor5 dresolved05-15
SMS Delivery and Delivery Report Delays to Beeline Network in KazakhstanMinor8.0 hresolved05-15
SMS Delivery Delays and Failures To and From a Subset of Twilio Numbers in BrazilMinor3.0 hresolved05-15
SMS Delivery Delays and Failures to Telecall Network in BrazilMinor23 hresolved05-16
SMS Delivery Delays to Algar Telecom CTBC in BrazilMinor32 hresolved05-16
SMS Delivery Delays to MTN/Telecel in Zambia 645-02Minor6.3 hresolved05-16
SMS Delivery Delay To MTS Network In RussiaMinor2.8 hresolved05-16
SMS Delivery Failures To Tigo Network In Honduras (708-02)Minor4.2 hresolved05-16
SMS Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of LongcodesMinor5.6 hresolved05-16
SMS Delivery Delays and Failures to Claro Network in BrazilMinor7.3 hresolved05-16
SMS Delivery Report Delay to Tigo Network in ParaguayMinor5 dresolved05-16
On Call Engineers are Investigating an issueNo impact listed14 minresolved05-16
Call Failures to and from a Subset of Twilio's Numbers in BrazilMinor14 hresolved05-16
SMS Delivery Delays to Telefonica in ChileMinor2.4 hresolved05-16
SMS Delivery Delays to United States Cellular Corp. in the USMinor3 dresolved05-16
Group MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and Long Code NumbersMinor4 dresolved05-16
SMS Delivery Delays to Multiple networks in ChileMinor17 hresolved05-16
SMS Delivery Delays to Algar Telecom CTBC in BrazilMinor19 hresolved05-17
Downstream provider (XL) degraded for Verify SNA in IndonesiaNo impact listed0 minresolved05-18
SMS Delivery Delays to Claro Network in ChileMinor6.2 hresolved05-19
SMS Delivery Delays to TNM Network in MalawiMinor15 hresolved05-19
SMS Delivery Report Delays to Claro in BrazilMinor3.0 hresolved05-19
SMS Delivery Delays and Failures to Multiple networks in Netherlands via Subset of LongcodesMinor36 hresolved05-19
SMS Delivery Delay & Failure To Zain Network In IraqMinor4.2 hresolved05-20
SMS Delivery Report Delays to Multiple Network in United States of America Over A Subset Of Short CodeMinor8.4 hresolved05-20
Indonesia Telkomsel API ErrorsMinor23 hresolved05-20
SMS Delivery Report Delays to Claro in BrazilMinor5.4 hresolved05-20
SMS Delivery Delays to Bouygues Telecom in France via a Subset of LongcodesMinor16 hresolved05-20
Intermittent issues with receiving media over WebSocketNo impact listed0 minresolved05-20
Authy API was down for 10 minutesMinor24 minresolved05-20
SMS Delivery Delays to C-Spire Network in United StatesMinor3.6 hresolved05-20
SMS Delivery Delays to Appalachian Wireless in United States of AmericaMinor4.7 hresolved05-21
SMS Delivery Delays to Vodacom in South Africa via Subset of LongcodesMinor4.9 hresolved05-21
SMS Delivery Delays to GrameenPhone Network in BangladeshMinor5.6 hresolved05-21
On Call Engineers are Investigating an issueNo impact listed13 minresolved05-21
SMS Delivery Delays to Algar Telecom (CTBC) in BrazilMinor14 hresolved05-22
Call Failures From Subscribers To Denmark Twilio Phone NumbersMinor3.3 hresolved05-22
500 Errors for Twilio Phone Numbers ProvisioningNo impact listed50 minresolved05-22
5xx's in the Twilio Programmable Messaging API ResponsesNo impact listed32 minresolved05-22
SMS Delivery Delays and Failures to MTN in Guinea-BissauMinor23 hresolved05-22
SMS & MMS Delivery Delays & Failure to T-Mobile Network In United States Over A Subset Of Short Code & Long Code.Minor2.6 hresolved05-23
AccSec US and Canada API IssueMinor2.6 hresolved05-23
SMS Delivery Delays to Tigo Network in HondurasMinor9.1 hresolved05-23
SMS Delivery Delays and Failures to Telenet BidCo NV Network in Belgium via a Subset of LongcodesMinor58 minresolved05-23
Issues with Hosted Orders for Toll-Free NumbersMinor2.6 hresolved05-23
AccSec Verizon United States API issueMinor17 hresolved05-23
SMS Delivery Delays to Algar Telecom CTBC World Network in BrazilMinor11 hresolved05-23
SMS Delivery Delays and Failures to MTN in Guinea-BissauMinor27 hresolved05-23
On Call Engineers are Investigating an issueNo impact listed23 minresolved05-24
SMS Delivery Delays to Etisalat Network in EgyptMinor4.9 hresolved05-24
SMS Delivery Delays to MTN Network in Nigeria and BeninMinor24 hresolved05-24
SMS Delivery Failures to Syriatel Network in SyriaMinor23 hresolved05-24
SMS Delivery Failure to KPN Network in NetherlandsMinor5.8 hresolved05-24
SMS Delivery Delays to MTN in NigeriaMinor6.5 hresolved05-26
SMS Delivery Delays to MTN Network in Multiple CountriesMinor5.0 hresolved05-26
Conversational Voice Intelligence ConsoleMinor1.6 hresolved05-26
SMS Delivery Delays to multiple networks in the US.Minor7.2 hresolved05-26
5xx's from Programmable Messaging APIMinor4 minresolved05-26
On Call Engineers are Investigating an issue with SMS Delivery Delays to Claro Network in BrazilMinor5.6 hresolved05-27
Affected Twilio Programmable Messaging API, Voice, Flex and Accsec ProductsNo impact listed0 minresolved05-27
WhatsApp Self Sign-up onboarding workflow.Minor5.3 hresolved05-27
Twilio.com/Twilio Blog unreachble.Minor25 minresolved05-27
Caller name package returning intermittent 400s responses in Lookup V1Minor5 minresolved05-28
Issue With Marketplace Add OnsMinor1.9 hresolved05-28
SMS Delivery Delays To Lebara Ltd in FranceMinor5.3 hresolved05-28
SMS Delivery Delays to Lebara in GermanyMinor5.9 hresolved05-28
Subset of Call, Video, and Conference Quality Failures in BR1Minor1.2 hresolved05-28
SMS Delivery Delays To Moov Network In GabonMinor6.7 hresolved05-28
SMS Delivery Delays to Globe in PhilippinesMinor7.4 hresolved05-28
SMS Delivery Delays to Vala Network in KosovoMinor5.1 hresolved05-28
SMS Delivery Delays to 2degrees in New Zealand 530-24 via Subset of ShortcodesMinor5.0 hresolved05-29
SMS Delivery Delays to Vinaphone and MobiFone Networks in VietnamMinor9.8 hresolved05-29
Issue With Authy REST API RequestsNo impact listed7 minresolved05-29
SMS Delivery Delays and Failures to Zain/CelTel in NigerMinor8.4 hresolved05-29
Delays Processing Transcription Requests from Conversation Relay Customers With Pii Redaction EnabledMinor7.2 hresolved05-29
SMS Delivery Delays to Claro in Colombia via Subset of LongcodesMinor4.9 hresolved05-29
Indonesia Indosat and XL Axiata API ErrorsMinor6.9 hresolved05-29
Vodafone UK API ErrorsMinor3.1 hresolved05-29
Voice Call Failures From Korea Network Subscribers To Subset of Twilio Korea Toll Free Numbers.Minor2.2 hresolved05-30
High Latency in Lookup API - V1Minor19 minresolved05-30
SMS Delivery Delays and Failures to Algar TelecomMinor6.3 hresolved05-30
SMS Delivery Delays to Multiple Networks in ColombiaMinor14 hresolved05-30
Call Failures to KPN Network in NetherlandsMinor21 dresolved05-30
Call failures from and to a subset of Twilio's Numbers in SingaporeMinor5.0 hresolved05-31

Maintenance 140

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Twilio posted 180 status incidents in May 2025 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in May 2025
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2025/05

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