Twilio: Delays Processing Transcription Requests from Conversation Relay Customers With Pii Redaction Enabled
Timeline of updates
- resolved
The issue creating a delay in processing transcription request from ConversationRelay customers with PII Redaction enabled has been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2025-05-29 17:00 UTC, resolved after 7.2 h, 1 update(s).
- Title
- Delays Processing Transcription Requests from Conversation Relay Customers With Pii Redaction Enabled
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/mnv5vb8n36gn
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