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Twilio: 500 Errors for Twilio Phone Numbers Provisioning

No impact listedStatus: resolvedStarted Resolved (50 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio phone numbers provisioning was degraded for 23 days, 8 hours, and 3 minutes between 2025-04-28 at 23:40:24 PDT and 2025-05-22 at 07:43:38 PDT. During this period of time, 18 Phone Numbers in our inventory were mistakenly made available for provisioning even if they couldn't be provisioned and for this reason some customers have experienced an HTTP 500 Server error. This incident has been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

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Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-05-22 21:04 UTC, resolved after 50 min, 1 update(s).

Title
500 Errors for Twilio Phone Numbers Provisioning
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/j0j8b5dxkzj4

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