# Twilio: 500 Errors for Twilio Phone Numbers Provisioning

> Twilio status incident “500 Errors for Twilio Phone Numbers Provisioning” on 2025-05-22: impact none (vendor’s label), 50 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/j0j8b5dxkzj4
Last updated: 2025-05-22T21:54:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-05-22 21:04 UTC · Resolved: 2025-05-22 21:54 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/j0j8b5dxkzj4](https://status.twilio.com/incidents/j0j8b5dxkzj4)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-05-22 21:54 UTC: Twilio phone numbers provisioning was degraded for 23 days, 8 hours, and 3 minutes between 2025-04-28 at 23:40:24 PDT and 2025-05-22 at 07:43:38 PDT. During this period of time, 18 Phone Numbers in our inventory were mistakenly made available for provisioning even if they couldn't be provisioned and for this reason some customers have experienced an HTTP 500 Server error. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-05-22 21:04 UTC, resolved after 50 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/j0j8b5dxkzj4
- Citation: Twilio, “500 Errors for Twilio Phone Numbers Provisioning” (2025-05-22 21:04 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/j0j8b5dxkzj4 (CC BY 4.0).
- Markdown link: `[Twilio: 500 Errors for Twilio Phone Numbers Provisioning (2025-05-22)](https://rewindex.com/company/twilio/incidents/j0j8b5dxkzj4)`


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Canonical: https://rewindex.com/company/twilio/incidents/j0j8b5dxkzj4 · Markdown: https://rewindex.com/company/twilio/incidents/j0j8b5dxkzj4.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/j0j8b5dxkzj4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:24:01.851Z