Outages by dayFebruary 18, 2025

Outages on February 18, 2025

UTC day 2025-02-18 (Feb 18, 2025, 00:00 to Feb 18, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

48incidents started

15labelled major or critical

33vendors with a new incident

11still open from earlier days

By vendor label: Critical 5 · Major 10 · Minor 27 · No impact listed 6 · 26 maintenance

Incidents started this day 48

Vendor	Incident	Impact	Started	Resolved	Status
Grafana Cloud	Outage due to DNS problems on AWS	Critical	08:43	14:06 (5.4 h)	resolved
Grafana Cloud	OTEL Gateways Failing	Critical	15:27	17:22 (1.9 h)	resolved
Maven Central	search.maven.org is down	Critical	15:58	16:59 (1.0 h)	resolved
Lever	Intermittent issues impacting Lever Hire	Critical	22:20	Feb 22, 2025, 01:16 (3 d)	postmortem
Windsurf	Service is down	Critical	23:02	23:06 (4 min)	resolved
Elastic Cloud	Disruptions in ap-southeast-2 (Asia Pacific, Sydney)	Major	01:10	18:26 (17 h)	resolved
Xero	Global: Xero Dashboard - Customers are unable to view bank accounts	Major	01:45	01:51 (6 min)	resolved
WorkOS	Elevated Error Rates	Major	08:25	10:36 (2.2 h)	resolved
Chargebee	UK VAT Validation Service Disruption	Major	08:53	Mar 19, 2025, 13:24 (29 d)	resolved
Optimizely	Search and Navigation - Availability in US West region	Major	13:23	22:02 (8.7 h)	resolved
Lever	500 Error when accessing Lever platform	Major	15:12	21:09 (6.0 h)	postmortem
Sanity	Increased error rate for API calls	Major	17:04	18:07 (1.1 h)	resolved
Bandwidth	10DLC Provisioning Delays	Major	17:53	Feb 19, 2025, 13:03 (19 h)	resolved
Squarespace	Users cannot start a trial	Major	22:06	23:35 (1.5 h)	resolved
Lever	Data API Unavailable	Major	22:48	Feb 22, 2025, 01:17 (3 d)	postmortem
Baseten	Intermittent errors with Baseten UI	Minor	01:07	01:30 (23 min)	resolved
Twilio	SMS Delivery Delays to Subset Of Twilio Singapore Phone Numbers	Minor	03:46	Feb 19, 2025, 11:57 (32 h)	resolved
Retell AI	TTS provider play is down	Minor	05:12	05:22 (10 min)	resolved
Hootsuite	LinkedIn Issues	Minor	06:00	06:00 (0 min)	resolved
Confluent	Cluster Provisioning - degraded performance	Minor	08:47	16:12 (7.4 h)	resolved
RudderStack	Partial outage for some sources	Minor	09:00	09:00 (0 min)	resolved
Scaleway	[DC2] RPN Switch reboot room 203B - J2	Minor	09:08	09:08 (0 min)	resolved
Monday.com	Investigating issues with API Latency	Minor	10:15	10:41 (26 min)	resolved
Aircall	Aircall app not loading: something went wrong	Minor	10:44	13:03 (2.3 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards MTN network	Minor	10:45	14:30 (3.8 h)	resolved
Twilio	SMS Delivery Delays towards MTN network in Nigeria	Minor	10:52	17:30 (6.6 h)	resolved
Xero	Global: Xero Files - Issues accessing files	Minor	11:08	12:45 (1.6 h)	resolved
Retell AI	TTS provider play is down	Minor	12:48	12:58 (10 min)	resolved
Retell AI	TTS provider play is down	Minor	13:24	13:34 (10 min)	resolved
Sinch	Delivery Issue Sweden - Telia	Minor	13:52	16:00 (2.1 h)	resolved
Courier	Significant Notification Event Latency	Minor	14:22	14:47 (25 min)	resolved
Twilio	SMS Delivery Delays to Ethio Telecom Network in Ethiopia	Minor	14:40	Feb 20, 2025, 07:43 (41 h)	resolved
Netlify	Standard Edge Network & HP Edge - Elevated 502 Errors	Minor	14:43	16:27 (1.7 h)	resolved
Twilio	SMS Delivery Delays to PLDT/ACeS Network in Philippines Via Subset of Alphanumeric Sender ID	Minor	15:00	17:51 (2.9 h)	resolved
Retell AI	TTS provider elevenlabs is down	Minor	17:18	17:32 (14 min)	resolved
Pinecone	Metrics in console not populating for serverless indexes	Minor	17:44	20:47 (3.0 h)	resolved
v0	Some Outlook / Microsoft Exchange users are not receiving Vercel login verification emails	Minor	19:12	Feb 20, 2025, 23:17 (2 d)	resolved
Vercel	Some Outlook / Microsoft Exchange users are not receiving Vercel login verification emails	Minor	19:12	Feb 20, 2025, 23:17 (2 d)	resolved
Twilio	SMS Delivery Failures on Personal Network in Paraguay	Minor	19:33	Feb 19, 2025, 00:51 (5.3 h)	resolved
Monday.com	Investigating issues with notifications not being received.	Minor	21:49	Feb 19, 2025, 01:25 (3.6 h)	resolved
Bandwidth	10DLC MMS	Minor	22:45	Feb 20, 2025, 23:26 (2 d)	resolved
Twilio	SMS Delivery Delays to Small Networks in the US via subset of Shortcodes	Minor	23:44	Feb 19, 2025, 04:47 (5.0 h)	resolved
Ashby	All-in-One & Analytics: Calculated Fields with Grouping Unable to Load	No impact listed	12:42	13:56 (1.2 h)	resolved
MessageBird (Bird)	SMS delivery interruption - Sweden - Telia 24001	No impact listed	13:00	13:00 (0 min)	resolved
Sentry	Database issue in US region	No impact listed	14:00	14:00 (0 min)	resolved
Scaleway	[DEDIBOX] RPN switch reboot	No impact listed	14:33	14:33 (0 min)	resolved
Plivo	Delay in processing 10DLC Campaign requests	No impact listed	17:42	Feb 19, 2025, 05:29 (12 h)	resolved
LaunchDarkly	Flag update delays in EU	No impact listed	20:40	21:29 (49 min)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Scaleway Webhosting] - Hosting partially unavailable on PF 1010	Major	Feb 14, 2025, 23:11	Feb 19, 2025, 10:44 (4 d)	resolved
Netlify	Inconsistent Caching for Sites on HP Edge Network	Major	Feb 16, 2025, 22:47	Feb 19, 2025, 01:03 (2 d)	resolved
Vonage	WhatsApp Template Management API (BETA) and WhatsApp Hosted ES flows ongoing degradation	Minor	Feb 13, 2025, 16:45	Feb 22, 2025, 13:41 (9 d)	resolved
Statuspage	statuspage.io domain not resolving in Brazil region for some users	Minor	Feb 13, 2025, 19:22	Mar 11, 2025, 07:52 (26 d)	resolved
Make	The "Make for Google Sheets" add-on is currently unavailable on Google Workspace Marketplace	Minor	Feb 14, 2025, 07:17	Jul 17, 2025, 08:20 (153 d)	resolved
Scaleway	[Transactionnal Email] Microsoft Blacklist on one of our shared Ips	Minor	Feb 17, 2025, 08:51	13:51 (29 h)	resolved
Sprout Social	Trustpilot Issues Due to Scheduled Maintenance	Minor	Feb 17, 2025, 15:53	Feb 20, 2025, 14:59 (3 d)	resolved
Vonage	Ethiopia SMS - Delivery degradation towards Ethiopian Telecom / MTN network	Minor	Feb 17, 2025, 18:58	03:04 (8.1 h)	resolved
Twilio	SMS Delivery Delays and Failures To 9Mobile Network in Nigeria	Minor	Feb 17, 2025, 19:27	Feb 19, 2025, 21:36 (2 d)	resolved
Bandwidth	10DLC Vetting: Campaign re-vets and appeals	Minor	Feb 17, 2025, 23:34	Feb 19, 2025, 16:01 (40 h)	resolved
Figma	Service disruption affecting Figma users on Chromebooks	No impact listed	Feb 14, 2025, 01:30	Feb 25, 2025, 16:23 (12 d)	resolved

Maintenance 26

Vendor	Incident	Impact	Started	Resolved	Status
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	03:00	06:00 (3.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number #PCRSDI-11578	Maintenance	06:00	10:00 (4.0 h)	resolved
Twilio	[Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile	Maintenance	06:00	09:01 (3.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile	Maintenance	06:00	09:00 (3.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	06:00	07:00 (1.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:01	09:00 (3.0 h)	resolved
Vonage	[Scheduled] USA and Canada SMS - Planned Maintenance affecting a subset of Long Virtual Numbers	Maintenance	06:01	10:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards US Phone Numbers	Maintenance	06:30	11:00 (4.5 h)	resolved
Sinch	[Scheduled] DI MMS 365(MMX) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11582	Maintenance	07:00	11:00 (4.0 h)	resolved
Twilio	[Scheduled] United States MMS Carrier Partner Maintenance	Maintenance	07:00	11:00 (4.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	08:00	09:00 (1.0 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	08:00	11:01 (3.0 h)	resolved
Prisma	[Scheduled] Prisma Postgres Maintenance	Maintenance	09:00	10:08 (1.1 h)	resolved
Vonage	[Scheduled] USA SMS - Planned maintenance affecting Clearsky	Maintenance	09:01	12:00 (3.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	09:01	12:00 (3.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	09:02	12:00 (3.0 h)	resolved
Coralogix	[Scheduled] Alerting System - Maintenance	Maintenance	10:00	19:00 (9.0 h)	resolved
Twilio	[Scheduled] Australia SMS Carrier Partner Maintenance	Maintenance	12:59	15:01 (2.0 h)	resolved
Twilio	[Scheduled] Australia Voice Carrier Partner Maintenance	Maintenance	13:00	15:00 (2.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	15:45	16:15 (30 min)	resolved
MongoDB Atlas	[Scheduled] MongoDB Cloud Manager Maintenance: Potential Backup delays in ap-south-east-2	Maintenance	17:00	19:00 (2.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for EPS - Unicredit Bank Austria	Maintenance	18:00	Feb 19, 2025, 04:00 (10 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Swish - Marginalen Bank	Maintenance	19:00	21:00 (2.0 h)	resolved
Aptible	[Scheduled] Database SSL Certificate Rotation - Dedicated Stack Database self-service window	Maintenance	20:00	Mar 9, 2025, 21:00 (19 d)	resolved
Twilio	[Scheduled] Belarus SMS Carrier Maintenance - life:)	Maintenance	20:00	Feb 19, 2025, 03:01 (7.0 h)	resolved
Vonage	[Scheduled] Belarus SMS - Planned Maintenance affecting Life	Maintenance	20:00	Feb 19, 2025, 03:01 (7.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Grafana Cloud, Maven Central, Lever, Windsurf, Elastic Cloud, Xero, WorkOS, Chargebee, Optimizely, Sanity, Bandwidth, Squarespace.

Cite this

48 vendor-reported incidents started on 2025-02-18 (UTC) across 33 vendors, 15 labelled major or critical by the vendor.

Title: Outages on February 18, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-02-18 00:00 UTC
URL: https://rewindex.com/outages/2025-02-18

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