| CCensus | IP Address Change for Database Requests | Critical | | (31 min) | resolved |
| RevenueCat | API Availability | Critical | | (5.1 h) | resolved |
| HHex | Projects not loading | Critical | | (1.3 h) | resolved |
| HHex | Web app outage | Critical | | (46 min) | resolved |
| Xero | Global: Customers may be unable to log in | Critical | | (19 min) | resolved |
| LLlamaIndex | LlamaParse Degraded Performance | Major | | (0 min) | resolved |
| Grafana Cloud | Zabbix plugin issue with failing connections. | Major | | (2.0 h) | resolved |
| GitHub Copilot | Incident with Pull Requests and Issues | Major | | (1.2 h) | resolved |
| GitHub | Incident with Pull Requests and Issues | Major | | (1.2 h) | resolved |
| Bitrise | Github services are down | Major | | (19 min) | resolved |
| HHarness | Custom Dashboards are not loading in Prod2 | Major | | (1.1 h) | resolved |
| Grafana Cloud | Connection issues with data sources in prod-gb-south-0 | Major | | (46 min) | resolved |
| Claude | Errors when logging into Claude.ai and Console.anthropic.com | Major | | (42 min) | resolved |
| Anthropic | Errors when logging into Claude.ai and Console.anthropic.com | Major | | (42 min) | resolved |
| Vonage | Iraq SMS - Delivery degradation towards Korek Telecom | Minor | | (5.6 h) | resolved |
| JJina AI | High Model Latency | Minor | | (10 min) | resolved |
| TTwilio | SMS Delivery Delays to TelCel in Mexico via Domestic Pre-Registered Sender ID | Minor | | (3.3 h) | resolved |
| JJina AI | High Model Latency | Minor | | (5 min) | resolved |
| JJina AI | High Model Latency | Minor | | (5 min) | resolved |
| JJina AI | High Model Latency | Minor | | (5 min) | resolved |
| ngrok | Customers receiving 3200 errors and inaccessible endpoints | Minor | | (18 min) | resolved |
| JJina AI | High Model Latency | Minor | | (5 min) | resolved |
| JJina AI | Model (jina-colbert-v2) is down | Minor | | (1.0 h) | resolved |
| JJina AI | Model (jina-embeddings-v2-base-es) is down | Minor | | (1.0 h) | resolved |
| Xero | AU: Tax and BAS - Some customers are unable to create new activity statements or see pre-fill information when creating returns | Minor | | (3.1 h) | resolved |
| TTwilio | SMS and MMS Delivery Report Delay to T-Mobile Network in US Over a Subset of Short Code,Toll Free & Long Code | Minor | | (9.2 h) | resolved |
| JJina AI | Model (jina-colbert-v1-en) is down | Minor | | (2.0 h) | resolved |
| JJina AI | High Model Latency | Minor | | (5 min) | resolved |
| JJina AI | API not reachable | Minor | | (5 min) | resolved |
| SSinch | Delivery Issue United States - T-Mobile | Minor | | (41 min) | resolved |
| TTwilio | SMS Delivery Failures to United States Cellular Corp in United States of America Over a Subset of Shortcode | Minor | | (13 h) | resolved |
| JJina AI | High Model Latency | Minor | | (10 min) | resolved |
| JJina AI | High Model Latency | Minor | | (5 min) | resolved |
| TTwilio | SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode | Minor | | (12 h) | resolved |
| Scaleway | [Dedibox] DC5 - room 1 - rack C51 - public network down | Minor | | (1.1 h) | resolved |
| Sentry | Authentication issues affecting SSO and 2FA | Minor | | (3.4 h) | resolved |
| TTwilio | Degraded Messaging Logs Functionality in the Console and in the API | Minor | | (27 min) | resolved |
| SSinch | Delivery Issue Philippines - Dito | Minor | | (5.0 h) | resolved |
| JJina AI | High Model Latency | Minor | | (5 min) | resolved |
| Grammarly | Issues with the Grammarly Editor and Account Management | Minor | | (2.8 h) | resolved |
| Matillion | Designer: Intermittent issues with the Git Integration when using GitHub | Minor | | (1.3 h) | resolved |
| v0 | GitHub deployment and API errors | Minor | | (4.7 h) | resolved |
| Vercel | GitHub deployment and API errors | Minor | | (4.7 h) | resolved |
| Vonage | Video Experience Composer degraded performance | Minor | | (1.9 h) | resolved |
| Scaleway | [OBJECT-STORAGE] CORSPreflightRequest on Bucket issue | Minor | | (22 h) | resolved |
| Vonage | Brazil SMS - Degradation affecting Claro Brazil | Minor | | (2.1 h) | resolved |
| DigitalOcean | Resource data in GenAI Platform | Minor | | (28 min) | resolved |
| AAptible | Delayed Operations | Minor | | (8.1 h) | resolved |
| v0 | Unable to add domain to Preview Environments | Minor | | (32 min) | resolved |
| Vercel | Unable to add domain to Preview Environments | Minor | | (32 min) | resolved |
| CCensus | Degraded sync performance | Minor | | (13 min) | resolved |
| Plivo | Delay in processing 10DLC Campaign requests in US | Minor | | (38 h) | resolved |
| JJina AI | API not reachable | Minor | | (5 min) | resolved |
| BBandwidth | Bandwidth US Network Impairment - Possible 10DLC Long code delays | Minor | | (38 h) | resolved |
| TTwilio | SMS Delivery Delays to Movitel Network in Mozambique | Minor | | (7.4 h) | resolved |
| BigCommerce | Elevated Response Times | No impact listed | | (19 min) | resolved |
| Vonage | Delay of message delivery towards Japan | No impact listed | | (1.8 h) | resolved |
| VVanta | Unable to see connected Integrations and Accounts in the Access Page | No impact listed | | (1.5 h) | resolved |
| MMessageBird (Bird) | Customers are unable to create a new audience list | No impact listed | | (0 min) | resolved |
| BigCommerce | Availability Issue | No impact listed | | (0 min) | resolved |
| Greenhouse | Users experiencing issues when attempting to send take-home tests to candidates | No impact listed | | (0 min) | resolved |
| Akamai | Cloudlets UI Issues | No impact listed | | (25 h) | resolved |
| Codecov | Error processing uploads using the global upload token | No impact listed | | (-3043 min) | resolved |
| LLinode (Akamai) | Service Issue - Object Storage - US-MIA (Miami) | No impact listed | | (0 min) | resolved |
| TTwilio | Impact to MMS and OTT Messages Between 1:31P.M. PST and 1:38P.M. PST | No impact listed | | (0 min) | resolved |