Xero: AU: Tax and BAS - Some customers are unable to create new activity statements or see pre-fill information when creating returns
Timeline of updates
- resolved
Our team has resolved the issue impacting AU customers who were unable to create Business Activity Statements in Xero, and partners using Xero Tax/Practice Manager having issue with prefilling tax statement information. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Xero, started 2025-01-30 03:52 UTC, resolved after 3.1 h, 1 update(s).
- Title
- AU: Tax and BAS - Some customers are unable to create new activity statements or see pre-fill information when creating returns
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/d5904dhst9hl
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