Search

Companies / Hex / incidents

Hex: Projects not loading

Impact: criticalStatus: resolvedStarted Resolved (1.3 h)6 updatesSource: stspg.io (opens in new tab)
Summary

Hex reported a critical Main site outage that prevented projects from loading, starting at 2025-01-30 14:35 UTC and resolved at 2025-01-30 15:55 UTC, lasting 1 h 20 min. Hex reported implementing a fix and monitoring results; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Main site

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. investigating

    We are currently investigating this issue.

  4. investigating

    We are continuing to investigate this issue.

  5. monitoring

    A fix has been implemented and we are monitoring the results.

  6. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hex profile · Recent Hex incidents · Markdown · JSON