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Hex: Web app outage

Impact: criticalStatus: resolvedStarted 2025-01-30 17:10 UTCResolved 2025-01-30 17:56 UTC (46 min)3 updatesSource: stspg.io

Summary

Hex reported a critical web app outage affecting the Main site, starting 2025-01-30 17:10 UTC and resolved at 2025-01-30 17:56 UTC (computed duration: 45 min). A fix was implemented by 2025-01-30 17:21 UTC, followed by monitoring; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Main site

Timeline of updates

investigating2025-01-30 17:10 UTC
We are currently investigating this issue.
monitoring2025-01-30 17:21 UTC
A fix has been implemented and we are monitoring the results.
resolved2025-01-30 17:56 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Web app outage 2025-01-30 17:10 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hex profile · Recent Hex incidents · Markdown · JSON