Outages by daySeptember 21, 2022

Outages on September 21, 2022

UTC day 2022-09-21 (Sep 21, 2022, 00:00 to Sep 21, 2022, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

48incidents started

18labelled major or critical

31vendors with a new incident

20still open from earlier days

By vendor label: Critical 4 · Major 14 · Minor 22 · No impact listed 8 · 15 maintenance

Incidents started this day 48

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	access.redhat.com Outage	Critical	00:12	00:45 (33 min)	resolved
Xero	Xero Practice Manager (XPM) - customers are unable to access XPM	Critical	07:23	07:41 (18 min)	resolved
Linode (Akamai)	Service Issue - Website and Cloud Manager	Critical	13:32	14:05 (33 min)	resolved
Squarespace	Loading Issues - Squarespace.com	Critical	17:51	18:56 (1.1 h)	resolved
Scaleway	[DC2] Public switch issue in DC2 Room 103 Rack J3	Major	03:56	Sep 25, 2022, 08:12 (4 d)	resolved
Elastic Cloud	Unable to create new deployments in the GCP us-central1	Major	09:58	13:07 (3.1 h)	resolved
Scaleway	[WEBHOSTING] issue on mail transfers	Major	11:40	Oct 4, 2022, 16:04 (13 d)	resolved
Scaleway	[Webhosting] emails on gmail are detected as spam	Major	11:44	Oct 7, 2022, 12:12 (16 d)	resolved
Grammarly	Issues with text checking	Major	13:27	19:12 (5.8 h)	resolved
Gorgias	Instagram direct messages are not pulling for some customers	Major	14:08	Sep 22, 2022, 08:53 (19 h)	resolved
Pipedream	API outage on event summary endpoints	Major	14:14	15:02 (48 min)	resolved
Semaphore	Elevated error rates on Semaphore 2.0	Major	14:18	14:58 (40 min)	resolved
Mattermost	Partial outage affecting a small number of workspaces	Major	15:08	16:38 (1.5 h)	resolved
Segment	Source Functions API downtime and data delays	Major	17:30	18:54 (1.4 h)	resolved
Datadog	Delayed AWS Metrics	Major	17:57	19:04 (1.1 h)	resolved
Segment	Klaviyo Destination delivery outage	Major	18:08	20:19 (2.2 h)	resolved
Snowflake	Azure - Central US (Iowa): MI-20220921	Major	18:44	20:00 (1.3 h)	resolved
CircleCI	Inaccessible Orbs	Major	22:48	Sep 22, 2022, 00:16 (1.5 h)	resolved
Scaleway	[WEBHOSTING] database remain stuck in update status	Minor	06:26	14:45 (8.3 h)	resolved
Twilio	Super SIM Network Connectivity Issues	Minor	08:09	11:20 (3.2 h)	resolved
Hotjar	Some users are experiencing a blank page/infinite loading in Insights.	Minor	08:27	11:35 (3.1 h)	resolved
Vonage	Iran SMS - Delivery degradation towards MCI network	Minor	08:29	10:12 (1.7 h)	resolved
Scaleway	[WEBHOSTING] inaccessible email filter	Minor	09:07	Sep 23, 2022, 10:36 (2 d)	resolved
Scaleway	[Webhosting] issue using php 7.3 on platform 14	Minor	12:17	Sep 23, 2022, 11:17 (47 h)	resolved
Buildkite	Intermittant errors on web dashboard	Minor	12:41	13:09 (28 min)	resolved
Plivo	Delivery delay on outbound MMS towards US and Canada phone numbers : T-Mobile and Verizon	Minor	13:53	23:23 (9.5 h)	resolved
Vonage	CA - MMS latency affecting CA toll-free numbers	Minor	13:59	23:52 (9.9 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-43103	Minor	14:45	Sep 22, 2022, 05:03 (14 h)	resolved
Grain	Upstream Zoom DNS Issues causing Recording Bot failures	Minor	15:20	Oct 3, 2022, 02:47 (11 d)	resolved
Vonage	Azerbaijan SMS - Delivery Degradation towards Bakcell	Minor	15:59	Sep 22, 2022, 08:35 (17 h)	resolved
Twilio	SMS Delivery Delays to Nar Mobile and Bakcell Networks in Azerbaijan	Minor	16:21	21:18 (5.0 h)	resolved
Twilio	SMS Delivery Delays on Alpha Register Sender IDs in Mexico	Minor	16:46	Sep 22, 2022, 00:39 (7.9 h)	resolved
Discord	Elevated media attachment latency	Minor	17:26	18:56 (1.5 h)	resolved
Akamai	Bot Management Issues	Minor	17:50	Sep 22, 2022, 00:26 (6.6 h)	resolved
Mailgun	Message Delays in US Region	Minor	18:22	21:09 (2.8 h)	resolved
Klaviyo	Partial API Outage	Minor	19:08	Sep 22, 2022, 01:08 (6.0 h)	resolved
New Relic	Data Collection and Alert Notification Errors in the EU Region	Minor	19:17	19:37 (20 min)	resolved
Twilio	Delays Registering Numbers for A2P 10DLC and Hosting Numbers	Minor	20:18	Sep 22, 2022, 00:35 (4.3 h)	resolved
Twilio	Issue Searching for Phone Numbers by Locality	Minor	20:50	Sep 22, 2022, 01:55 (5.1 h)	resolved
Lever	LinkedIn API Elevated Errors	Minor	20:58	Sep 22, 2022, 14:40 (18 h)	resolved
Canva	Some users may get an error when accessing design	No impact listed	05:42	05:55 (13 min)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	09:05	09:20 (15 min)	resolved
Twilio	Automated Alert: Minimal Customer Impact	No impact listed	14:18	14:29 (11 min)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging & Operator Services \| Delay in delivery of MT & DLR Traffic \| TT# MNOC-43104	No impact listed	15:10	15:10 (0 min)	resolved
Twilio	Automated Alert: No Customer Impact	No impact listed	15:11	16:19 (1.1 h)	resolved
Bandwidth	Bandwidth Local Market Impairment \| 522 - Springfield, MO	No impact listed	18:51	Sep 22, 2022, 13:46 (19 h)	resolved
Mattermost	Partial outage affecting a small number of workspaces	No impact listed	20:09	Sep 22, 2022, 00:52 (4.7 h)	resolved
Vanta	Rippling Integration Failing to Connect	No impact listed	22:24	Sep 22, 2022, 22:21 (24 h)	resolved

Still open from earlier days 20

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	Service Issue - Managed Databases	Major	Sep 17, 2022, 04:40	May 26, 2023, 17:41 (252 d)	resolved
Segment	Delayed Data Processing Metrics	Major	Sep 20, 2022, 21:41	05:02 (7.3 h)	resolved
Twilio	Programmable Wireless SIMS Outside of the US Losing Connectivity	Minor	Sep 14, 2022, 00:21	Sep 23, 2022, 21:03 (10 d)	resolved
Scaleway	[DC3] - Maintenance of an electrical transformer in DC3	Minor	Sep 19, 2022, 10:42	Sep 25, 2022, 08:33 (6 d)	resolved
Vonage	SMS delivery to Pakistan	Minor	Sep 19, 2022, 15:11	Sep 30, 2022, 02:50 (10 d)	resolved
Twilio	SMS Delivery Failures to Sprint from a Subset of US Short Codes	Minor	Sep 19, 2022, 21:34	Sep 22, 2022, 23:26 (3 d)	resolved
Scaleway	[WebHosting] - SSL certificate generation is down	Minor	Sep 20, 2022, 12:20	Sep 23, 2022, 12:18 (3 d)	resolved
Twilio	SMS Delivery Delays to Claro Network in Puerto Rico from Short Code Numbers	Minor	Sep 20, 2022, 13:41	Sep 22, 2022, 11:50 (46 h)	resolved
Twilio	SMS Delivery Delays to China Mobile Network in China	Minor	Sep 20, 2022, 13:48	20:51 (31 h)	resolved
Vonage	CA - MMS latency affecting CA toll-free numbers	Minor	Sep 20, 2022, 14:17	04:50 (15 h)	resolved
Plivo	Delivery delay on outbound MMS towards US and Canada phone numbers : T-Mobile and Verizon	Minor	Sep 20, 2022, 14:18	04:13 (14 h)	resolved
Sinch	MO Delivery Issue - United Kingdom	Minor	Sep 20, 2022, 14:34	19:44 (29 h)	resolved
Twilio	SMS Delivery Report Delays to France SFR Network	Minor	Sep 20, 2022, 16:36	02:35 (10.0 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-43084	Minor	Sep 20, 2022, 17:08	04:33 (11 h)	resolved
Twilio	Number Verification Call Failures During Hosted Number Orders in the Console	Minor	Sep 20, 2022, 17:12	00:47 (7.6 h)	resolved
Twilio	Porting Order Notifications Intermittently Failing	Minor	Sep 20, 2022, 18:31	Sep 28, 2022, 15:10 (8 d)	resolved
Expo	EAS Build’s Free tier is at capacity due to high popularity	Minor	Sep 20, 2022, 23:53	01:14 (1.4 h)	resolved
Bandwidth	Local Market Impairment - 432- Myrtle Beach, SC	No impact listed	Sep 14, 2022, 14:03	Sep 23, 2022, 13:31 (9 d)	resolved
Render	Increased reports of slow builds	No impact listed	Sep 15, 2022, 16:00	Sep 26, 2022, 21:49 (11 d)	resolved
Twingate	Twingate controller service impacted	No impact listed	Sep 20, 2022, 08:56	04:04 (19 h)	postmortem

Maintenance 15

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Voice Carrier Partner Maintenance	Maintenance	00:01	03:00 (3.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	00:01	03:00 (3.0 h)	resolved
Twingate	[Scheduled] Controller Maintenance	Maintenance	03:00	04:04 (1.1 h)	resolved
Sinch	[Scheduled] Sinch planned maintenance - EU1 site	Maintenance	03:00	04:00 (1.0 h)	resolved
Make	[Scheduled] Scheduled infrastructure maintenance	Maintenance	03:00	05:30 (2.5 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No: # 2611	Maintenance	04:00	08:30 (4.5 h)	resolved
Logz.io	[Scheduled] Logz.io Scheduled Maintenance	Maintenance	07:30	11:45 (4.3 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS and MMS towards the US phone numbers	Maintenance	15:01	22:00 (7.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:00	Sep 22, 2022, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:00	Sep 22, 2022, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Sep 22, 2022, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:00	Sep 22, 2022, 00:00 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:00	Sep 22, 2022, 00:00 (3.0 h)	resolved
SparkPost	[Scheduled] Emergency Maintenance: Upgrade of email delivery platform in US region	Maintenance	22:00	Sep 22, 2022, 06:31 (8.5 h)	resolved
Twilio	[Scheduled] France SMS Carrier Partner Maintenance	Maintenance	22:00	22:30 (30 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Xero, Linode (Akamai), Squarespace, Scaleway, Elastic Cloud, Grammarly, Gorgias, Pipedream, Semaphore, Mattermost, Segment.

Cite this

48 vendor-reported incidents started on 2022-09-21 (UTC) across 31 vendors, 18 labelled major or critical by the vendor.

Title: Outages on September 21, 2022
Vendor: Rewindex daily outage roundup
Date: 2022-09-21 00:00 UTC
URL: https://rewindex.com/outages/2022-09-21

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