rewindex

CompaniesSegmentMonthly reportsSeptember 2022

Segment in September 2022: incidents, uptime and changes

9incidents posted
5labelled major or critical
93.32%free of major/critical
91.67%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2.0 days, incident time 2.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 5 · Minor 2 · No impact listed 2

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Partial outage of realtime audiences and computed traitsMajor32 hresolved09-01
Profiles merged incorrectly, resulting in identifier cardinality violations and incorrect audience state.Major5.8 hresolved09-08
Delayed Data Processing MetricsMajor7.3 hresolved09-20
Source Functions API downtime and data delaysMajor1.4 hresolved09-21
Klaviyo Destination delivery outageMajor2.2 hresolved09-21

Other incidents 4

IncidentImpactStartedDurationStatusDay
Delayed all storage destinations syncs and partially uploaded files to blobstore destinationsNo impact listed0 minresolved09-04
Delays in Azure Data Lake SyncMinor7.3 hresolved09-16
Increase in Sync Failure NotificationsNo impact listed0 minresolved09-17
Delays in processing Personas computations & syncsMinor4.6 hresolved09-23

Cite this

Segment posted 9 status incidents in September 2022 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Segment in September 2022
Vendor
Segment
Date
URL
https://rewindex.com/company/segment/2022/09

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