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CompaniesScalewayMonthly reportsSeptember 2022

Scaleway in September 2022: incidents, uptime and changes

36incidents posted
21labelled major or critical
22.09%free of major/critical
0.41%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 23.4 days, incident time 29.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 20 · Minor 14 · No impact listed 1

Major and critical incidents 21

IncidentImpactStartedDurationStatusDay
[ABUSE] Issue when creating AbuseCritical5 dresolved09-14
[DC3] RPN switch down on DC3 room 4 4-5Major0 minresolved09-01
Serverless workers disconnectionMajor23 hresolved09-02
[Webhosting] latency on emails receptionMajor5 dresolved09-07
[K8S] - We are facing some issue with an etcd clusterMajor55 dresolved09-08
[HOSTING] We are facing issue on the service sending mailMajor11 dresolved09-10
[DC3] Switch issue in DC3 Room 4-4-5 Rack C19- C20Major6.5 hresolved09-12
[RPN-SAN] san-ssd-2.rpn.online.net is downMajor1.3 hresolved09-12
[IOT] - IoT hub is unresponsiveMajor19 minresolved09-15
[DC3] RPN Switch issue in DC3 Room 4-4-5 Bay C7Major16 minresolved09-16
[DC5] Switch public issue in DC5 Room 1 Rack C37Major17 hresolved09-16
Webmail site is inaccessibleMajor12 hresolved09-19
[DC2] Public switch issue in DC2 Room 103 Rack J3Major4 dresolved09-21
[WEBHOSTING] issue on mail transfersMajor13 dresolved09-21
[Webhosting] emails on gmail are detected as spamMajor16 dresolved09-21
[DBaaS] -Some Elements Database were downMajor3.2 hresolved09-22
[K8S] - We are facing some issue with an etcd serverMajor3 dresolved09-23
[WEBHOSTING] random disconnect on pf2-mysqlMajor2 dresolved09-25
[RPN-SAN] san-ssd-2.rpn.online.net is downMajor2.3 hresolved09-28
[Elements] Elastic Metal Uplink FlapMajor19 dresolved09-28
[Kapsule] - We are facing some issue with an etcd serverMajor3.9 hresolved09-29

Other incidents 15

IncidentImpactStartedDurationStatusDay
[Webmail] - Webmail issuesMinor0 minresolved09-06
[Webhosting] Issue generating new SSL certificateNo impact listed12 dresolved09-09
[Webhosting] SMTP blacklisted on few RBLMinor9 dresolved09-12
[DC3] - RPN switch s45-c7.rpn.dc3 is downMinor4.5 hresolved09-16
[DC3] - Public switches s45-c8.dc3 & s45-c9.dc3 are downMinor1.0 hresolved09-16
[DC3] Public switch issue in Room 4 - Zone 4-5 - Rack D19Minor23 hresolved09-17
[DC3] - Maintenance of an electrical transformer in DC3Minor6 dresolved09-19
[WebHosting] - SSL certificate generation is downMinor3 dresolved09-20
[WEBHOSTING] database remain stuck in update statusMinor8.3 hresolved09-21
[WEBHOSTING] inaccessible email filterMinor2 dresolved09-21
[Webhosting] issue using php 7.3 on platform 14Minor47 hresolved09-21
[CloudHosting] - cPanel dashboard unavailableMinor2.0 hresolved09-22
[CONSOLE] no SMS reception for people with 2FA (sms) on the ddx accountMinor2.3 hresolved09-23
[DBaaS] Slowness on RDB actions in PAR1Minor3 dresolved09-23
[DC3] Public switch down in Room 4 4-5 Rack F15Minor2.6 hresolved09-25

Maintenance 6

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Cite this

Scaleway posted 36 status incidents in September 2022 (21 major or critical); 0 price changes and 0 notable page changes observed.

Title
Scaleway in September 2022
Vendor
Scaleway
Date
URL
https://rewindex.com/company/scaleway/2022/09

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