# Scaleway in September 2022: incidents, uptime and changes

> Scaleway in September 2022: 36 incidents on its status page (21 major or critical), 22.09% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2022/09
Last updated: 2022-10-05T14:15:00Z

- Incidents posted: 36 (major/critical: 21) · Maintenance: 6
- By vendor impact label: critical 1, major 20, minor 14, none 1
- Uptime (vendor-reported): 22.09% free of major/critical incidents, 0.41% free of any incident; outage time 23.4 days, incident time 29.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2022](https://rewindex.com/company/scaleway/2022/08.md) · Next: [October 2022](https://rewindex.com/company/scaleway/2022/10.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[ABUSE\] Issue when creating Abuse](https://rewindex.com/company/scaleway/incidents/520yk7rd7r89.md) | critical | 2022-09-14 19:11 UTC | 2022-09-19 09:51 UTC | 5 d | resolved |
| [\[DC3\] RPN switch down on DC3 room 4 4-5](https://rewindex.com/company/scaleway/incidents/3w6z22ytjpgz.md) | major | 2022-09-01 07:00 UTC | 2022-09-01 07:00 UTC | 0 min | resolved |
| [Serverless workers disconnection](https://rewindex.com/company/scaleway/incidents/wb74wt9ndln6.md) | major | 2022-09-02 19:17 UTC | 2022-09-03 17:49 UTC | 23 h | resolved |
| [\[Webhosting\] latency on emails reception](https://rewindex.com/company/scaleway/incidents/b6ytlntngkn4.md) | major | 2022-09-07 05:36 UTC | 2022-09-12 10:30 UTC | 5 d | resolved |
| [\[K8S\] - We are facing some issue with an etcd cluster](https://rewindex.com/company/scaleway/incidents/3xjk0w7gb53g.md) | major | 2022-09-08 20:00 UTC | 2022-11-02 11:15 UTC | 55 d | resolved |
| [\[HOSTING\] We are facing issue on the service sending mail](https://rewindex.com/company/scaleway/incidents/7h5rytkm8q5t.md) | major | 2022-09-10 07:26 UTC | 2022-09-21 06:03 UTC | 11 d | resolved |
| [\[DC3\] Switch issue in DC3 Room 4-4-5 Rack C19- C20](https://rewindex.com/company/scaleway/incidents/78ykqsvm06d5.md) | major | 2022-09-12 03:41 UTC | 2022-09-12 10:10 UTC | 6.5 h | resolved |
| [\[RPN-SAN\] san-ssd-2.rpn.online.net is down](https://rewindex.com/company/scaleway/incidents/01tt0ry5150d.md) | major | 2022-09-12 11:25 UTC | 2022-09-12 12:41 UTC | 1.3 h | resolved |
| [\[IOT\] - IoT hub is unresponsive](https://rewindex.com/company/scaleway/incidents/1l5r29xthffv.md) | major | 2022-09-15 12:35 UTC | 2022-09-15 12:54 UTC | 19 min | resolved |
| [\[DC3\] RPN Switch issue in DC3 Room 4-4-5 Bay C7](https://rewindex.com/company/scaleway/incidents/dh285b9qzzmc.md) | major | 2022-09-16 03:25 UTC | 2022-09-16 03:41 UTC | 16 min | resolved |
| [\[DC5\] Switch public issue in DC5 Room 1 Rack C37](https://rewindex.com/company/scaleway/incidents/bx4yzf21r203.md) | major | 2022-09-16 18:37 UTC | 2022-09-17 11:22 UTC | 17 h | resolved |
| [Webmail site is inaccessible](https://rewindex.com/company/scaleway/incidents/kmtdr7p1x4lk.md) | major | 2022-09-19 20:00 UTC | 2022-09-20 08:13 UTC | 12 h | resolved |
| [\[DC2\] Public switch issue in DC2 Room 103 Rack J3](https://rewindex.com/company/scaleway/incidents/qg8kznlmnb5l.md) | major | 2022-09-21 03:56 UTC | 2022-09-25 08:12 UTC | 4 d | resolved |
| [\[WEBHOSTING\] issue on mail transfers](https://rewindex.com/company/scaleway/incidents/vcgltkl3kt2q.md) | major | 2022-09-21 11:40 UTC | 2022-10-04 16:04 UTC | 13 d | resolved |
| [\[Webhosting\] emails on gmail are detected as spam](https://rewindex.com/company/scaleway/incidents/8yjtzxmkn75d.md) | major | 2022-09-21 11:44 UTC | 2022-10-07 12:12 UTC | 16 d | resolved |
| [\[DBaaS\] -Some Elements Database were down](https://rewindex.com/company/scaleway/incidents/96ssk4ptphkg.md) | major | 2022-09-22 09:38 UTC | 2022-09-22 12:50 UTC | 3.2 h | resolved |
| [\[K8S\] - We are facing some issue with an etcd server](https://rewindex.com/company/scaleway/incidents/cvklkn66jwv2.md) | major | 2022-09-23 13:00 UTC | 2022-09-26 09:15 UTC | 3 d | resolved |
| [\[WEBHOSTING\] random disconnect on pf2-mysql](https://rewindex.com/company/scaleway/incidents/1dypbjz1kgc7.md) | major | 2022-09-25 09:07 UTC | 2022-09-27 10:08 UTC | 2 d | resolved |
| [\[RPN-SAN\] san-ssd-2.rpn.online.net is down](https://rewindex.com/company/scaleway/incidents/bblcmwynspt7.md) | major | 2022-09-28 09:49 UTC | 2022-09-28 12:05 UTC | 2.3 h | resolved |
| [\[Elements\] Elastic Metal Uplink Flap](https://rewindex.com/company/scaleway/incidents/6lwzs51hq9s9.md) | major | 2022-09-28 14:15 UTC | 2022-10-17 10:15 UTC | 19 d | resolved |
| [\[Kapsule\] - We are facing some issue with an etcd server](https://rewindex.com/company/scaleway/incidents/2s28xpyph9v4.md) | major | 2022-09-29 06:00 UTC | 2022-09-29 09:51 UTC | 3.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[DC3\] RPN switch down on DC3 room 4 4-5](https://rewindex.com/company/scaleway/incidents/3w6z22ytjpgz.md) | major | 2022-09-01 07:00 UTC | 2022-09-01 07:00 UTC | 0 min | resolved |
| [Serverless workers disconnection](https://rewindex.com/company/scaleway/incidents/wb74wt9ndln6.md) | major | 2022-09-02 19:17 UTC | 2022-09-03 17:49 UTC | 23 h | resolved |
| [\[Webmail\] - Webmail issues](https://rewindex.com/company/scaleway/incidents/zrzrlk0mkygd.md) | minor | 2022-09-06 13:30 UTC | 2022-09-06 13:30 UTC | 0 min | resolved |
| [\[Webhosting\] latency on emails reception](https://rewindex.com/company/scaleway/incidents/b6ytlntngkn4.md) | major | 2022-09-07 05:36 UTC | 2022-09-12 10:30 UTC | 5 d | resolved |
| [\[K8S\] - We are facing some issue with an etcd cluster](https://rewindex.com/company/scaleway/incidents/3xjk0w7gb53g.md) | major | 2022-09-08 20:00 UTC | 2022-11-02 11:15 UTC | 55 d | resolved |
| [\[Webhosting\] Issue generating new SSL certificate](https://rewindex.com/company/scaleway/incidents/ny6p28fy7p62.md) | none | 2022-09-09 14:36 UTC | 2022-09-21 06:02 UTC | 12 d | resolved |
| [\[HOSTING\] We are facing issue on the service sending mail](https://rewindex.com/company/scaleway/incidents/7h5rytkm8q5t.md) | major | 2022-09-10 07:26 UTC | 2022-09-21 06:03 UTC | 11 d | resolved |
| [\[DC3\] Switch issue in DC3 Room 4-4-5 Rack C19- C20](https://rewindex.com/company/scaleway/incidents/78ykqsvm06d5.md) | major | 2022-09-12 03:41 UTC | 2022-09-12 10:10 UTC | 6.5 h | resolved |
| [\[Webhosting\] SMTP blacklisted on few RBL](https://rewindex.com/company/scaleway/incidents/0mqzld5n5txr.md) | minor | 2022-09-12 07:39 UTC | 2022-09-21 06:04 UTC | 9 d | resolved |
| [\[RPN-SAN\] san-ssd-2.rpn.online.net is down](https://rewindex.com/company/scaleway/incidents/01tt0ry5150d.md) | major | 2022-09-12 11:25 UTC | 2022-09-12 12:41 UTC | 1.3 h | resolved |
| [\[ABUSE\] Issue when creating Abuse](https://rewindex.com/company/scaleway/incidents/520yk7rd7r89.md) | critical | 2022-09-14 19:11 UTC | 2022-09-19 09:51 UTC | 5 d | resolved |
| [\[IOT\] - IoT hub is unresponsive](https://rewindex.com/company/scaleway/incidents/1l5r29xthffv.md) | major | 2022-09-15 12:35 UTC | 2022-09-15 12:54 UTC | 19 min | resolved |
| [\[DC3\] RPN Switch issue in DC3 Room 4-4-5 Bay C7](https://rewindex.com/company/scaleway/incidents/dh285b9qzzmc.md) | major | 2022-09-16 03:25 UTC | 2022-09-16 03:41 UTC | 16 min | resolved |
| [\[DC3\] - RPN switch s45-c7.rpn.dc3 is down](https://rewindex.com/company/scaleway/incidents/lwsjz7rhyftp.md) | minor | 2022-09-16 08:35 UTC | 2022-09-16 13:05 UTC | 4.5 h | resolved |
| [\[DC3\] - Public switches s45-c8.dc3 & s45-c9.dc3 are down](https://rewindex.com/company/scaleway/incidents/st6dc2qcgr28.md) | minor | 2022-09-16 09:09 UTC | 2022-09-16 10:10 UTC | 1.0 h | resolved |
| [\[DC5\] Switch public issue in DC5 Room 1 Rack C37](https://rewindex.com/company/scaleway/incidents/bx4yzf21r203.md) | major | 2022-09-16 18:37 UTC | 2022-09-17 11:22 UTC | 17 h | resolved |
| [\[DC3\] Public switch issue in  Room 4 - Zone 4-5 - Rack D19](https://rewindex.com/company/scaleway/incidents/6hy11567k1gr.md) | minor | 2022-09-17 13:28 UTC | 2022-09-18 12:46 UTC | 23 h | resolved |
| [\[DC3\] - Maintenance of an electrical transformer in DC3](https://rewindex.com/company/scaleway/incidents/mgzv6x7m43rd.md) | minor | 2022-09-19 10:42 UTC | 2022-09-25 08:33 UTC | 6 d | resolved |
| [Webmail site is inaccessible](https://rewindex.com/company/scaleway/incidents/kmtdr7p1x4lk.md) | major | 2022-09-19 20:00 UTC | 2022-09-20 08:13 UTC | 12 h | resolved |
| [\[WebHosting\] - SSL certificate generation is down](https://rewindex.com/company/scaleway/incidents/4yb6sgqdmp6y.md) | minor | 2022-09-20 12:20 UTC | 2022-09-23 12:18 UTC | 3 d | resolved |
| [\[DC2\] Public switch issue in DC2 Room 103 Rack J3](https://rewindex.com/company/scaleway/incidents/qg8kznlmnb5l.md) | major | 2022-09-21 03:56 UTC | 2022-09-25 08:12 UTC | 4 d | resolved |
| [\[WEBHOSTING\] database remain stuck in update status](https://rewindex.com/company/scaleway/incidents/6cpsbxydrtq5.md) | minor | 2022-09-21 06:26 UTC | 2022-09-21 14:45 UTC | 8.3 h | resolved |
| [\[WEBHOSTING\] inaccessible email filter](https://rewindex.com/company/scaleway/incidents/b04tqhl5l4m9.md) | minor | 2022-09-21 09:07 UTC | 2022-09-23 10:36 UTC | 2 d | resolved |
| [\[WEBHOSTING\] issue on mail transfers](https://rewindex.com/company/scaleway/incidents/vcgltkl3kt2q.md) | major | 2022-09-21 11:40 UTC | 2022-10-04 16:04 UTC | 13 d | resolved |
| [\[Webhosting\] emails on gmail are detected as spam](https://rewindex.com/company/scaleway/incidents/8yjtzxmkn75d.md) | major | 2022-09-21 11:44 UTC | 2022-10-07 12:12 UTC | 16 d | resolved |
| [\[Webhosting\] issue using php 7.3 on platform 14](https://rewindex.com/company/scaleway/incidents/wlxhcknfjzpj.md) | minor | 2022-09-21 12:17 UTC | 2022-09-23 11:17 UTC | 47 h | resolved |
| [\[DBaaS\] -Some Elements Database were down](https://rewindex.com/company/scaleway/incidents/96ssk4ptphkg.md) | major | 2022-09-22 09:38 UTC | 2022-09-22 12:50 UTC | 3.2 h | resolved |
| [\[CloudHosting\] - cPanel dashboard unavailable](https://rewindex.com/company/scaleway/incidents/hy267dz5b0bd.md) | minor | 2022-09-22 13:59 UTC | 2022-09-22 15:57 UTC | 2.0 h | resolved |
| [\[CONSOLE\] no SMS reception for people with 2FA (sms) on the ddx account](https://rewindex.com/company/scaleway/incidents/lw21f12f18qb.md) | minor | 2022-09-23 06:59 UTC | 2022-09-23 09:15 UTC | 2.3 h | resolved |
| [\[K8S\] - We are facing some issue with an etcd server](https://rewindex.com/company/scaleway/incidents/cvklkn66jwv2.md) | major | 2022-09-23 13:00 UTC | 2022-09-26 09:15 UTC | 3 d | resolved |
| [\[DBaaS\] Slowness on RDB actions in PAR1](https://rewindex.com/company/scaleway/incidents/h6bp9tq77krg.md) | minor | 2022-09-23 17:00 UTC | 2022-09-26 09:30 UTC | 3 d | resolved |
| [\[DC3\] Public switch down in Room 4 4-5 Rack F15](https://rewindex.com/company/scaleway/incidents/n6cg363r9kgr.md) | minor | 2022-09-25 08:14 UTC | 2022-09-25 10:52 UTC | 2.6 h | resolved |
| [\[WEBHOSTING\] random disconnect on pf2-mysql](https://rewindex.com/company/scaleway/incidents/1dypbjz1kgc7.md) | major | 2022-09-25 09:07 UTC | 2022-09-27 10:08 UTC | 2 d | resolved |
| [\[RPN-SAN\] san-ssd-2.rpn.online.net is down](https://rewindex.com/company/scaleway/incidents/bblcmwynspt7.md) | major | 2022-09-28 09:49 UTC | 2022-09-28 12:05 UTC | 2.3 h | resolved |
| [\[Elements\] Elastic Metal Uplink Flap](https://rewindex.com/company/scaleway/incidents/6lwzs51hq9s9.md) | major | 2022-09-28 14:15 UTC | 2022-10-17 10:15 UTC | 19 d | resolved |
| [\[Kapsule\] - We are facing some issue with an etcd server](https://rewindex.com/company/scaleway/incidents/2s28xpyph9v4.md) | major | 2022-09-29 06:00 UTC | 2022-09-29 09:51 UTC | 3.9 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[DC5\] Modification of the electrical connection of a rack in production - Room 7/D](https://rewindex.com/company/scaleway/incidents/s0b2ht7j9rjh.md) | maintenance | 2022-09-05 07:00 UTC | 2022-09-09 07:00 UTC | 4 d | resolved |
| [\[Scheduled\] \[EM\] - Short maintenance for an update](https://rewindex.com/company/scaleway/incidents/srnqdhwh5631.md) | maintenance | 2022-09-07 06:11 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] \[DC5\] Modification of the electrical connection of a rack in production - Room 7/C](https://rewindex.com/company/scaleway/incidents/sf5q63pp370s.md) | maintenance | 2022-09-12 07:00 UTC | 2022-09-16 07:00 UTC | 4 d | resolved |
| [\[Scheduled\] \[Dedibox Console & API\] - The Dedibox console and API will be unvailable](https://rewindex.com/company/scaleway/incidents/4l7nsybgr3sy.md) | maintenance | 2022-09-14 05:00 UTC | 2022-09-14 05:11 UTC | 11 min | resolved |
| [\[DC2\] Transmission device maintenance](https://rewindex.com/company/scaleway/incidents/gzmfy2p1kc00.md) | maintenance | 2022-09-14 05:45 UTC | 2022-09-14 08:24 UTC | 2.6 h | resolved |
| [\[Scheduled\] \[DC5\] Modification of the electrical connection of a rack in production - Room 7/C](https://rewindex.com/company/scaleway/incidents/0xcpz1sgfmyc.md) | maintenance | 2022-09-19 07:01 UTC | 2022-09-23 07:00 UTC | 4 d | resolved |

## Cite this

Scaleway posted 36 status incidents in September 2022 (21 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2022/09
- Citation: Scaleway, “Scaleway in September 2022” (2022-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2022/09 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in September 2022 (2022-09-01)](https://rewindex.com/company/scaleway/2022/09)`


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Canonical: https://rewindex.com/company/scaleway/2022/09 · Markdown: https://rewindex.com/company/scaleway/2022/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:15:44.158Z